Question

What do you understand by ‘refresher training’?

Answer 1

When old work practices and procedures become obsolete, staff must be trained to use new ones. Employees receive refresher training to improve their knowledge and abilities. It helps employees renew their job expertise and become more efficient in the usage of new technology. Rapid technological improvements have created a greater demand for refresher training. Thus, an office can host a variety of training programs for clerical, supervisory, and managerial employees.