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Question
What are the types of e-business? Explain.
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Solution
The followings are the types of business:
- Business to Business (B2B)
- Business to Consumer (B2C)
- Consumer to Business (C2B)
- Consumer to Consumer (C2C)
- Business to Administration (B2A)
- Consumer to Administration (C2A)
1. Business to Business (B2B)
In this form, the buyer and seller are both business entities and do not involve individual consumers. Here, both the parties involved in e-commerce transactions are business firms and hence the name B2B i.e. business to business.
Transactions between business firms come under this category. Business firms interact with each other for a variety of services.
2. Business to Consumer (B2C): B2 C transactions have business firms at one end and its customers on the other end.
The transactions under B2C are between business firms and consumers. Firms use their sites for a range of marketing activities. The cost of products and services is kept low through this method and the speed of transactions is also faster.
3. Consumer to Business (C2B)
In this electronic transaction, the consumer requests a specific service from the business. Consumer to Business is a growing arena where the consumer requests a specific service from the business. It enables buyers to quote their own prices for specific goods or services. A consumer posts his request with a set budget online and, companies review the customers’ requirements and bids out the project. For example, pest control services, taxi services, doorstep food delivery, etc.
4. Consumer to consumer (C2C)
It facilitates the online transaction of goods or services between two people. Consumer to consumer (C2 C) involves the electronically facilitated transactions between consumers through a third party. Common consumer posts an item for sale and other consumers bid to purchase it. The sites are only intermediaries, just to match the consumers.
5. Business to Administration (B2A)
This part of e-commerce encompasses all transactions conducted online between business and public administration. For example, registration of companies, payment of taxes, getting permits, etc.
6. Consumer to Administration (C2A)
The consumer to Administration model encompasses all electronic transactions conducted between individuals and public administration. For example, getting a passport, aadhaar card, licenses, etc.
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