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Question
Visit the office of any commercial bank located near your school/residence. Meet in a group the manager of the bank branch. Enquire from him the functions and services which the bank offers to business firms. You may prepare a brief report on the basis of information collected from the manager. The report may be placed in the class for debate and discussion.
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Solution
Project Title: Study of the Services Provided by a Commercial Bank
Objective: To study the various functions and services provided by a commercial bank.
Name of the Bank Visited: ABC Bank, Mumbai
Date of Visit: 15 July 2026
Person Interviewed: Mr. Rajesh Sharma (Branch Manager)
Information Collected:
Functions of the Bank:
- Accepts deposits from customers.
- Provides loans and advances.
- Transfers funds through NEFT, RTGS and IMPS.
- Collects cheques and bills.
- Offers locker facilities.
Services to Business Firms:
- Cash Credit
- Overdraft Facility
- Term Loans
- Bank Guarantee
- Letter of Credit
- Current Accounts
- Internet and Mobile Banking
- Merchant Banking Services
Conclusion: The visit helped us understand how commercial banks support businesses by providing finance, payment services and other banking facilities.
