Question

Visit the Non Government Organization and discuss about malpractices by business in your area.

Answer 1

I visited a local Non-Government Organization (NGO) working for consumer awareness and discussed some common malpractices followed by businesses in the area.

The NGO informed me about the following practices:

1. Overcharging: Some sellers charge more than the printed MRP.
2. Adulteration: Inferior or harmful substances may be mixed with food products.
3. Short Weights and Measures: Some traders give less quantity than what the consumer pays for.
4. Misleading Advertisements: Products may be advertised with false or exaggerated claims.
5. Sale of Expired Goods: Some shops may sell products after the expiry date.
6. Duplicate or Fake Products: Imitation goods may be sold as original branded products.
7. Poor After-Sales Service: Some sellers do not provide proper repair, replacement or warranty service.
8. Non-Issue of Bills: Some traders avoid giving proper cash memos or bills.
9. Hoarding and Black Marketing: Goods may be stored deliberately to create artificial scarcity and charge higher prices.
10. Hidden Charges: Additional charges may be collected without clearly informing the consumer.

The NGO suggested that consumers should remain alert, check the MRP, quality, expiry date and quantity, ask for a proper bill and file a complaint when their rights are violated.