Question

The General Manager of ABC Ltd. called a meeting of the Production Manager and Sales Manager of the company. He explained them that both of these departments are the base of the company’s success. Therefore, it is very necessary for both of them to work together. Also, they were told that whatever decision they would take for their respective departments, which affect others, they must give its information to them immediately. They did the same. As a result of this, there never arose a situation in the company, when the sales orders could not be complied with because of the shortage of goods.

Which aspect of management did the General Manager highlighted in his conversation with the departmental managers?

Options

• Controlling

• Cooperation

• Coordination

• Planning

Answer 1

Coordination

Explanation:

In the given scenario, the General Manager emphasizes the importance of the Production and Sales departments working together effectively and sharing decisions that impact each other. This cooperation led to the company never facing a situation where sales orders were unfulfilled due to a shortage of goods.

This reflects the “coordination” function of management, which is described in your textbook as the essence of management. Coordination ensures that all departments and individuals work in harmony towards common objectives. It’s particularly important when different departments, like production and sales, are interdependent.