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State with Reasons Whether the Following Statements Are True Or False. the Government Alone is Fighting for Consumer Protection.

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Question

State with reasons whether the following statement  True or False.
The Government alone is fighting for consumer protection.

Options

  • True 

  • False 

MCQ
True or False
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Solution

The Government alone is fighting for consumer protection - False
Explanation:
Both government and non-governmental organisations are working for consumer protection. They perform various functions such as educating consumers, publishing journals, providing legal assistance in filing complaints and testing the quality of products with the motive of safeguarding the interest of consumers.

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Chapter 5: Consumer Protection - True or False [Page 138]

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