Question

State any two features of BPO.

Answer 1

Two Features of BPO (Business Process Outsourcing):

• Cost Efficiency: BPO reduces operational costs by outsourcing non-core corporate tasks to specialized third-party providers, often in low-wage nations.
• Focus on Core Activities: It enables businesses to focus on their key business functions, such as product development and marketing, by outsourcing regular duties like customer service, payroll, and data processing.