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Question
Siddhartha booked several rooms in a reputed five-star hotel in Goa for his destination wedding. On the day of his wedding, when his friend Ramandeep, after attending the lunch party, returned to his room to take a shower, he had a fall in the bathroom. The bathroom was three stairs down to the bathing area and there was a handlebar to the right. On the second step, Ramandeep slipped badly and fell on his face with a great force, resulting in multiple fractures. He filled a case against the hotel for compensation for the injuries suffered due to faulty designing of its room.
Options
Right to seek redressal.
Right to consumer education.
Right to information.
Right to safety.
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Solution
Right to safety
Explanation:
The case involves an injury due to faulty bathroom design, which created a hazardous situation. The right to safety ensures that consumers are protected from goods and services that can pose a threat to their health and life. Here, the faulty design of the hotel’s bathroom endangered the safety of the guest (Ramandeep).
