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Jaya went to a free eye camp and got her eyes operated for cataract. The surgery was not done properly, due to which she lost her vision. Where can she file a complaint under Consumer Protection Act?

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Question

Jaya went to a free eye camp and got her eyes operated for cataract. The surgery was not done properly, due to which she lost her vision. Where can she file a complaint under Consumer Protection Act?

Options

  • District Forum

  • State Commission

  • National Commission

  • None of these

MCQ
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Solution

District Forum

Explanation:

Under the Consumer Protection Act, 2019, the District Commission has jurisdiction over complaints where the value of goods/services paid as consideration does not exceed ₹1 crore. Since no large consideration value is specified, Jaya must approach the District Forum (District Commission) first. State Commission handles claims above ₹1 crore up to ₹10 crore, and National Commission handles claims above ₹10 crore.

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Chapter 15: Consumer Protection - EXERCISES [Page 467]

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C. B. Gupta Commerce Volume 2 [English] Class 12 ISC
Chapter 15 Consumer Protection
EXERCISES | Q I. 22. | Page 467
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