English

It provides the consumer the right to get relief(s) against unfair trade practices or restrictive trade practices or unscrupulous exploitation in case the product or service falls short

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Question

It provides the consumer the right to get relief(s) against unfair trade practices or restrictive trade practices or unscrupulous exploitation in case the product or service falls short of his expectations.

Options

  • Right to Seek Redressal

  • Right to be Heard

  • Right to be Informed

  • Right to Consumer Education

MCQ
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Solution

Right to Seek Redressal

Explanation:

The Right to Seek Redressal means the right to get claims and complaints settled against manufacturers or sellers due to unfair trade practices and exploitation. It includes remedies like removal of defects, replacement, refund, and compensation. Right to be Heard concerns registering dissatisfaction; Right to be Informed concerns product information; Right to Consumer Education concerns awareness of rights.

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Chapter 15: Consumer Protection - EXERCISES [Page 468]

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C. B. Gupta Commerce Volume 2 [English] Class 12 ISC
Chapter 15 Consumer Protection
EXERCISES | Q I. 26. | Page 468
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