Question

In situations of conflict, non-verbal communication, such as body posture and eye contact, is more critical than verbal communication.

Options

• True

• False

Answer 1

True

Explanation:

In situations of conflict, non-verbal communication, such as body posture, eye contact, and other forms of body language, plays a more critical role than words. This is because in tense situations, people tend to judge sincerity, confidence, and emotions more from non-verbal cues than from what is being said.