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Question
How do interpersonal skills enhance the effectiveness of communication?
Short Answer
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Solution
Interpersonal skills enhance the effectiveness of communication by enabling individuals to interact clearly, respectfully, and empathetically with others. These skills help in building trust, resolving conflicts, and ensuring that messages are understood as intended, thereby reducing misunderstandings and fostering collaboration.
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Chapter 8: Communication in a Commercial Organisation - EXERCISES [Page 104]
