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Question
How consumers are exploited?
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Solution
False advertisement:
Producers make false claims and bogus presentations about their products in the media, [quality, price, grade], etc.
With a view to mislead the consumers [eg] A ‘pinch of Rin’ ad ’23 components of complaint ad
Duplication [Spurious goods]:
- Duplicates of popular brands of products are produced and sold.
- A consumer is not in a position to differentiate the duplicate from the original thus consumer is exploited.
- [eg] Watches – TITAN – TITTAN
- Shoes – ADIDAS – ADITAS
Product risk:
- Harmful and banned drugs, Electrical appliances with inadequate safety provisions are sold in the market.
- Such goods are dangerous and injurious to the lives of the customers.
- eg: Electrical Gadgets with inadequate insulation.
Adulteration:
- Adulteration is quite common in food articles.
- It means mixing or substituting undesirable materials in food
- It spoils the health of the consumer
- It is a crime that cannot be pardoned
- eg: Mixing of stone with rice
- Mixing of water with milk
- Mixing of brick powder with chili powder
- Papaya seeds added to black pepper.
Selling at a higher price:
- The price charged by the seller for a product or service is not proportionate to the quality but at times it is more than the fair price.
- eg: Price printed in the book X 200
- But it is sold for X 240
Sub-standard:
- On opening a packed and sealed container one finds the contents with poor quality and quantity [damaged and low weight]
eg: Ice creams -Zandubalm – Colgate paste.
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