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Question
Find out information on Ombudsman.
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Solution
An Ombudsman is an independent authority that investigates complaints made by citizens against public authorities or organisations. Its purpose is to promote accountability, fairness and transparency and to provide a means of grievance redressal.
In India, the institution of Lokpal at the Union level and Lokayukta at the State level performs an ombudsman-type role in dealing with allegations of corruption against specified public functionaries. The Lokpal and Lokayuktas Act, 2013 provides the legal framework for these institutions.
Maharashtra has had a Lokayukta and Upa-Lokayukta under the Maharashtra Lokayukta and Upa-Lokayuktas Act, 1971.
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