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Questions
Explain the following term/concept.
Business Correspondence.
What is business correspondence?
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Solution
Correspondence means communication by letters. Business correspondence refers to the communication of views, offers, responses, comments, messages, etc. regarding business activities through letters, notices, circulars, memoranda, etc. In short, any type of communication in writing made by a business unit in connection with any aspect of business activity is called business correspondence.
Business correspondence may be conducted by individual traders. Firms, Companies, cooperative societies, associations unions. Government departments etc. Modern business is transacted mainly through correspondence. Business correspondence constitutes letters of inquiry and their replies. Letters of orders and their replies letters for collection of dues. Letters of grievances and their redressal, sales letters, letters of dealers. Banks, insurance companies, Government departments, and so on.
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