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Question
Explain the following statement by giving reasons.
Consumer movement came into existence.
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Solution
The consumer movement came into existence in 1986 with the Consumer Protection Act to address cases of fraud in the economic exchanges. It takes each citizen to be a consumer and has a broader objective, which is to protect the consumer against adulteration and fraud, understanding the changing nature of consumer grievances.
The Consumer Protection Act proved its importance with the economic liberalization of India in the 1990s. The consumer forums proved to be a good system of checks and balances for quality control and after-sales services in the marketplace.
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