Question

Explain five characteristics of emotionally intelligent persons that organisations use as criteria to select suitable candidates.

Answer 1

• The candidate should be sensitive to the feelings and emotions of employees/colleagues.
• The candidate should be sensitive to various types of emotions in others by noting their body language, voice and tone, and facial expressions.
• Their thoughts should be clear, taking workable suggestions into account while solving problems and taking decisions. 
• They should be able to understand the powerful influence of nature and the intensity of their own emotions.
• They should be able to control and regulate their emotions and their expressions while dealing with self and others to achieve harmony and peace.