Question

During a negotiation, a buyer remains silent but frequently nods and maintains direct eye contact with the seller. The seller interprets this as agreement and closes the deal. Non-verbal communication can sometimes be misinterpreted even in direct interactions.

Options

• True

• False

Answer 1

True

Explanation:

In this situation, the buyer does not speak but uses non-verbal cues like nodding and eye contact. The seller misinterprets these cues as agreement. This shows that non-verbal communication can lead to misunderstanding, even in direct interactions.