Question

Divide the class into two groups. Group A will deal with consumer rights and Group B with consumer responsibilities.

Group A: Talk to three people in your locality and find out the extent of their knowledge about consumer rights.

Group B: Talk to three people in your locality and find out awareness about consumer responsibilities among them.

Discuss your findings in the class and suggest what can be done to increase awareness about consumer rights.

Answer 1

Group A: Awareness about Consumer Rights

Person	Knowledge about Consumer Rights
Person 1	Knows that consumers have the right to get quality products, correct information, and a proper bill.
Person 2	Has limited knowledge about consumer rights but knows that complaints can be made against defective products.
Person 3	Is aware that consumers can approach consumer forums for solving complaints.

Finding:

Most people have basic knowledge about consumer rights, but many are not fully aware of the Consumer Protection Act and complaint procedures.

Group B: Awareness about Consumer Responsibilities

Person	Knowledge about Consumer Responsibilities
Person 1	Knows that consumers should check quality, price, and expiry date before buying products.
Person 2	Understands the importance of keeping bills and receipts after purchase.
Person 3	Knows that consumers should use products properly and report unfair practices.

Finding:

People have some awareness about consumer responsibilities, but many do not follow them regularly.