Question

Describe the demerits of the telephone as a method of communication.

Answer 1

1. The sender and receiver cannot see each other, so facial expressions cannot complement spoken words.
2. It does not create a permanent record that can be used later for reference or legal purposes.
3. The right time to make a call cannot always be ensured; if the receiver is busy or upset, the response may not be effective.
4. It provides only a single chance to exchange the message, which may sometimes lead to misunderstanding.
5. Telephone services in India are often unsatisfactory; wrong numbers waste time and money, and disturbances like unusual noises can disrupt conversations.