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Question
Assertion (A): E-commerce companies will have to declare online the expiry dates and the maximum retail prices of packaged consumer products under new rules meant to protect consumers from being sold old goods.
Reason (R): As per Right to be Informed, the consumer has a right to have complete information about the product he/she intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc.
Options
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True, but Reason (R) is False.
Assertion (A) is False, but Reason (R) is True.
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Solution
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Explanation:
- A is true: The Consumer Protection (E-commerce) Rules, 2020 mandate e-commerce entities to disclose information like return, refund, warranty, expiry dates, MRP, etc. to consumers online.
- R is true: The Right to be Informed (under CPA, 2019) explicitly grants the consumer the right to complete information about the product including ingredients, date of manufacture, price, quantity, directions for use, etc.
- R explains A: The very reason these e-commerce rules were framed is to give effect to the consumer's Right to be Informed, ensuring buyers online have the same access to product information as offline buyers.
