Question

As the Manager of a company, write a letter of complaint to XYZ Furniture Ltd. for having delivered some chairs in a broken condition and asking them for replacement of the broken chairs.

Answer 1

Elite Interiors Pvt. Ltd.
Plot No. 17, Business Avenue
MG Road, Bengaluru – 560001
Email: [email protected] | Phone: 080-23456789
Date: 8 March 2017

To,
The Manager
XYZ Furniture Ltd.
C-22, Industrial Area
Peenya, Bengaluru – 560058

Subject: Complaint Regarding Delivery of Broken Chairs

Dear Sir,

I am the manager of a company. On behalf of the company, I feel very regretful to inform you that some chairs delivered by your company, i.e., XYZ Furniture Ltd., on 2nd March 2017, have been received in an entirely broken condition. Will you, therefore, look into the matter and send us a replacement for the broken chairs? On receipt of these goods, we shall return these chairs in a broken condition to you. You will bear the cost of returning the damaged goods. Please replace the goods urgently.

We look forward to your prompt response.

Yours faithfully,
(Signature)
Rohit Nair
Manager
Elite Interiors Pvt. Ltd.