Question

As per Consumer Protection Act, 2019, 'the consumer has a right to get relief in case the product or service falls short of his expectations.' Which consumer right is discussed in the above statement?

Options

• Right to be heard

• Right to be assured

• Right to seek redressal

• Right to safety

Answer 1

Right to seek redressal

Explanation:

Any person who uses a service or contracts a service for which he has paid or promised to pay; paid in part and promised to pay the remainder. That is, it includes all individuals who have used the service with the seller's approval.