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A manager chooses telephone communication to convey urgent instructions to an employee. What is the primary advantage of this method? - Commercial Applications

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Question

A manager chooses telephone communication to convey urgent instructions to an employee. What is the primary advantage of this method?

Options

  • It allows detailed explanations.

  • It provides immediate feedback.

  • It creates a formal record.

  • It ensures confidentiality.

MCQ
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Solution

It provides immediate feedback

Explanation:

Telephone communication is most useful for urgent instructions because it allows instant two-way interaction. The employee can immediately ask questions and the manager can clarify, ensuring quick action.

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Chapter 10: Tools of Communication - EXERCISES [Page 121]

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C. B. Gupta Commercial Applications [English] Class 9 ICSE
Chapter 10 Tools of Communication
EXERCISES | Q I. 11. | Page 121
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