Question

A 'Complaint' is best defined as:

Options

• An informal chat with a shopkeeper about product variety

• A suggestion given to improve the quality of a service

• A written allegation to get relief, such as for defect, deficiency, overcharge, or unsafe goods/services

• An oral request made to a seller for a discount

Answer 1

A complaint is a written allegation made to get relief, and it can relate to a defect, deficiency, overcharge, or unsafe goods/services.