Question

______ makes a service different from a product.

Options

• Pricing

• Intangibility

• Ubiquity

• Liquidity

Answer 1

Intangibility makes a service different from a product.

Explanation:

Intangibility is the key characteristic that differentiates a service from a product. Services cannot be seen, touched, or stored; they are experienced rather than owned. This contrasts with products, which are tangible, physical items that can be possessed and stored.