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प्रश्न
Who is a consumer as per CPA?
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उत्तर
A Consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self-employment. The consideration may be: Paid, Promised Partly paid, and partly promised. It also includes a beneficiary of such goods/services when such use is made with the approval of such person.
संबंधित प्रश्न
Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.
State the consumer right which Manuj exercised.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986
Right to seek redressal
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to be Heard.
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
State any six reliefs available to a consumer under the Consumer Protection Act, 1986.
State the rights of consumers.
Write the word. or phrase or tenn which can substitute the following statement~:
A consumer disputes redressal forum working at state level:
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
Mention three remedies available to consumers under the Consumer Protection Act 1986.
The Consumer Protection Act came into force with effect from ______.
The General Assembly of United Nations passed a resolution of consumer protection guidelines in ______
What are the objectives of the Consumer Protection Act,1986?
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
