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Chapters
2: Job Analysis and Manpower Planning
3: Staff Recruitment
4: Staff Selection
5: Staff Training
6: Staff Morale
▶ 7: Staff Motivation
8: Staff Remuneration
9: Staff Leadership
10: Staff Appraisal
11: Staff Promotion and Transfer
12: Staff Separation
13: Emerging Trends in Human Resources
14: Business Communication
15: Business Correspondence
16: Reports and Report Writing
17: Various Business Entities
18: Sources of Business Finance
19: Globalisation
20: E-Business
21: Outsourcing
22: Business Regulators and Intermediaries
![Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation - Shaalaa.com](/images/business-studies-english-class-12-isc_6:2c69258548604e3b8e6a8e0c325a301f.jpg)
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Solutions for Chapter 7: Staff Motivation
Below listed, you can find solutions for Chapter 7 of CISCE Goyal Brothers Prakashan for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई.
Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई 7 Staff Motivation EXERCISES [Pages 94 - 97]
Objective Type Questions MCQ's (Select the best Alternative)
Which of the following is not a part of Maslow's hierarchy of human needs?
Safety Needs
Training Needs
Esteem Needs
Physiological Needs
According to Maslow, needs are satisfied at last:
physiological
social
self-actualisation
safety
According to Maslow, needs are satisfied at first:
physiological
safety
social
esteem
Motivated employees are rewarded:
negative
positive
intrinsic
none of these
For efficient direction motivation is ______.
necessary
unnecessary
wastage of money
wastage of time
Motivational means should be determined on the basis of ______.
group
individuals
job
all of these
Which of the factors are Herberz theory?
Hygiene factors
Motivational factors
Both Hygiene factors and Motivational factors
None of the Hygiene factors and Motivational factors
From the following which of the following is/are non-monetary incentives?
Frine benefits
Status symbols
Allowances
All of these
Assertion (A): Maintenance Factors are required to support the mental health of employees.
Reason (R): Dissatisfiers operate to dissatisfy the employees when they are absent but their presence does not motivate them.
Both Assertion and Reason are true, and Reason is the correct explanation for Assertion.
Both Assertion and Reason are true, but Reason is not the correct explanation for Assertion.
Assertion is true and Reason is false.
Both Assertion and Reason are false.
Assertion (A): According to Maslow's hierarchy of needs, physiological needs are more fundamental than self-actualisation needs.
Reason (B): Physiological needs, such as food, water and shelter, form the base of Maslow's pyramid, while self-actualisation needs represent the higher level of personal growth and fulfilment in the hierarchy.
Both Assertion and Reason are true, and Reason is the correct explanation for Assertion.
Both Assertion and Reason are true, but Reason is not the correct explanation for Assertion.
Assertion is true and Reason is false.
Both Assertion and Reason are false.
Fill in the blanks with suitable words given in brackets.
______ may satisfy physiological, safety and social needs.
hygiene
money
leave
For efficient direction motivation is ______.
necessary
unnecessary
wastage of money
wastage of time
Motivational means should be determined on the basis of ______.
group
unnecessary
wastage of money
wastage of time
______ propounded the "Need Hierarchy Theory"?
A. Maslow
Herzberg two factor theory
Likert
None of these
According to Maslow human needs are self actualisation, esteem needs, social needs, safety needs and ______.
hygiene needs
psychological needs
motivational
needs
______ incentives of motivation are tangible and measureable.
monetary
non-Monetary
both
Very Short Answer Type Questions
Why it is so that motivation is a complex process?
What do you mean by employees empowerment?
Who propounded the ‘need hierarchy’ theory of motivation?
What role does motivation play in reducing absenteeism?
How does motivation change the negative attitude of employees to positive attitude?
What is psychological safety?
The willingness to do the certain work depends on what?
Name the need which is satisfied first of all.
What do you mean by physical safety?
State the assumptions of ‘Maslow’s Need hierarchy Theory of motivation’.
How is motivation different from motivator?
How does motivation improve efficiency and facilitate accomplishment of organisational goals?
Motivation is a continuous process. Prove it.
How does motivation improve the efficiency of workers in an organisation?
Name the term used in management which stimulates people to take up work voluntarily.
What is meant by Motivation?
Name the term used in management which stimulates people to take up work voluntarily.
Give an example of ‘Employee Recognition Programmes’ as a non-financial incentive.
Give any two characteristics of ‘Organisational Climate’ that influence the behaviour of individuals and act as a non-financial incentive?
How Motivation produces goal directed behaviour?
Name the first need as given in Maslow’s Hierarchy of Human Needs.
Short Answer Type Questions
Define motivation.
“Motivation is the core of management.” Comment.
Distinguish between monetary and non-monetary incentives.
With the help of a diagram, explain the hierarchy of needs as given by Maslow.
Give some examples of ‘non-monetary incentives’ which may facilitate better work and harder work.
Explain self-actualization.
Define motivation.
Name any two incentives to motivate employees, besides money.
How can safety needs of an employee be satisfied by the employer?
State and explain any four non-monetary incentives that can be used to motivate employees.
‘Safety needs’ of an employee can be satisfied in either a positive or negative manner. Explain.
Enumerate any four human needs according to Maslow’s hierarchy.
Name any four non-monetary incentives that may be used in an organization.
Briefly explain the two types of esteem needs, as per the human needs stated by Maslow.
According to Maslow, one of the human needs deals with the realisation of one’s own potential. Name this human need.
Under special circumstances, low morale of employees may lead to high productivity.
State any two features of staff motivation.
Long Answer Type Questions
What is meant by Motivation?
Explain motivation’s importance in staff management.
Explain the factors which influence motivation of staff.
Enumerate any four human needs according to Maslow’s hierarchy.
Critically examine Maslow’s concept of ‘hierarchy of human needs’ as a basis for a theory of motivation.
How is motivation different from morale?
Define motivation.
Enumerate any four human needs according to Maslow’s hierarchy.
What is the relevance of Maslow’s theory?
“Motivation is the core of management.” Comment.
Enumerate any four human needs according to Maslow’s hierarchy.
State and explain any four non-monetary incentives that can be used to motivate employees.
Money is the biggest but not the only motivator. Justify.
State Maslow’s need satisfaction theory.
Enumerate any four human needs according to Maslow’s hierarchy.
What is meant by Motivation?
As a manager of growing textile factory, mention any six incentives for your workers. Explain as to how each one of them will help you in motivating the workers.
Define motivation.
Differentiate between monetary and non-monetary factors affecting motivation.
State and explain any four non-monetary incentives that can be used to motivate employees.
With the help of a diagram, explain the hierarchy of needs as given by Maslow.
“A more complete theory of motivation recognises that a person works to fulfil a variety of needs.” Explain.
Define motivation.
State any two features of staff motivation.
How is Maslow’s Theory related with the Herzberg’s Theory?
Briefly explain the two factors, as given by Herzberg, that affect the satisfaction and dissatisfaction of employees.
Name any two incentives to motivate employees, besides money.
Enumerate any four human needs according to Maslow’s hierarchy.
Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई 7 Staff Motivation QUESTION BANK [Pages 97 - 99]
Do you agree that Motivation can be either positive or negative?
Are Motive and Motivation synonymous?
“Performance is a function of ability, technology and motivation.” Explain.
“Man does not live by bread alone.” Explain.
Distinguish between pecuniary and non pecuniary incentives.
How is Maslow’s Theory related with the Herzberg’s Theory?
Distinguish between Maintenance Factors and Motivational Factors given by Herzberg.
“Maslow's hierarchy of needs does not provide a complete solution to the complex problem of motivating people.” Explain.
Compare Maslow’s Theory and Hezrlerg’s theory.
State any two features of staff motivation.
Solutions for 7: Staff Motivation
![Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation - Shaalaa.com](/images/business-studies-english-class-12-isc_6:2c69258548604e3b8e6a8e0c325a301f.jpg)
Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation
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Further, we at Shaalaa.com provide such solutions so students can prepare for written exams. Goyal Brothers Prakashan textbook solutions can be a core help for self-study and provide excellent self-help guidance for students.
Concepts covered in बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 Staff Motivation are Overview of Staff Motivation, Meaning and Definition of Staff Motivation, Motivation Process, Characteristics of Staff Motivation, Difference Between Motivation and Morale, Importance of Staff Motivation, Factors Influencing Motivation, Difference Between Financial/Monetary and Non-Financial/Non-Monetary Incentives, Maslow's Theory of the Hierarchy of Human Needs, Herzberg's Two Factor Theory, Critical Appraisal of Herzberg's Theory, Relationship Between Maslow and Herzberg Theories.
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