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Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation [Latest edition]

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Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation - Shaalaa.com
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Solutions for Chapter 7: Staff Motivation

Below listed, you can find solutions for Chapter 7 of CISCE Goyal Brothers Prakashan for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई.


EXERCISESQUESTION BANK
EXERCISES [Pages 94 - 97]

Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई 7 Staff Motivation EXERCISES [Pages 94 - 97]

Objective Type Questions MCQ's (Select the best Alternative)

EXERCISES | Q I. A. 1. | Page 94

Which of the following is not a part of Maslow's hierarchy of human needs?

  • Safety Needs

  • Training Needs

  • Esteem Needs

  • Physiological Needs

EXERCISES | Q I. A. 2. | Page 94

According to Maslow, needs are satisfied at last:

  • physiological

  • social

  • self-actualisation

  • safety

EXERCISES | Q I. A. 3. | Page 94

According to Maslow, needs are satisfied at first:

  • physiological

  • safety

  • social

  • esteem

EXERCISES | Q I. A. 4. | Page 94

Motivated employees are rewarded:

  • negative

  • positive

  • intrinsic

  • none of these

EXERCISES | Q I. A. 5. | Page 94

For efficient direction motivation is ______.

  • necessary

  • unnecessary

  • wastage of money

  • wastage of time

EXERCISES | Q I. A. 6. | Page 94

Motivational means should be determined on the basis of ______.

  • group

  • individuals

  • job

  • all of these

EXERCISES | Q I. A. 7. | Page 94

Which of the factors are Herberz theory?

  • Hygiene factors

  • Motivational factors

  • Both Hygiene factors and Motivational factors

  • None of the Hygiene factors and Motivational factors

EXERCISES | Q I. A. 8. | Page 94

From the following which of the following is/are non-monetary incentives?

  • Frine benefits

  • Status symbols

  • Allowances

  • All of these

EXERCISES | Q I. A. 9. | Page 94

Assertion (A): Maintenance Factors are required to support the mental health of employees.

Reason (R): Dissatisfiers operate to dissatisfy the employees when they are absent but their presence does not motivate them.

  • Both Assertion and Reason are true, and Reason is the correct explanation for Assertion.

  • Both Assertion and Reason are true, but Reason is not the correct explanation for Assertion.

  • Assertion is true and Reason is false.

  • Both Assertion and Reason are false.

EXERCISES | Q I. A. 10. | Page 94

Assertion (A): According to Maslow's hierarchy of needs, physiological needs are more fundamental than self-actualisation needs.

Reason (B): Physiological needs, such as food, water and shelter, form the base of Maslow's pyramid, while self-actualisation needs represent the higher level of personal growth and fulfilment in the hierarchy.

  • Both Assertion and Reason are true, and Reason is the correct explanation for Assertion.

  • Both Assertion and Reason are true, but Reason is not the correct explanation for Assertion.

  • Assertion is true and Reason is false.

  • Both Assertion and Reason are false.

Fill in the blanks with suitable words given in brackets.

EXERCISES | Q I. B. 1. | Page 95

______ may satisfy physiological, safety and social needs.

  • hygiene

  • money

  • leave

EXERCISES | Q I. B. 2. | Page 95

For efficient direction motivation is ______.

  • necessary

  • unnecessary

  • wastage of money

  • wastage of time

EXERCISES | Q I. B. 3. | Page 95

Motivational means should be determined on the basis of ______.

  • group

  • unnecessary

  • wastage of money

  • wastage of time

EXERCISES | Q I. B. 4. | Page 95

______ propounded the "Need Hierarchy Theory"?

  • A. Maslow

  • Herzberg two factor theory

  • Likert

  • None of these

EXERCISES | Q I. B. 5. | Page 95

According to Maslow human needs are self actualisation, esteem needs, social needs, safety needs and ______.

  • hygiene needs

  • psychological needs

  • motivational

  • needs

EXERCISES | Q I. B. 6. | Page 95

______ incentives of motivation are tangible and measureable.

  • monetary

  • non-Monetary

  • both

Very Short Answer Type Questions

EXERCISES | Q I. C. 1. | Page 95

Why it is so that motivation is a complex process?

EXERCISES | Q I. C. 2. | Page 95

What do you mean by employees empowerment?

EXERCISES | Q I. C. 3. | Page 95

Who propounded the ‘need hierarchy’ theory of motivation?

EXERCISES | Q I. C. 4. | Page 95

What role does motivation play in reducing absenteeism?

EXERCISES | Q I. C. 5. | Page 95

How does motivation change the negative attitude of employees to positive attitude?

EXERCISES | Q I. C. 6. | Page 95

What is psychological safety?

EXERCISES | Q I. C. 7. | Page 95

The willingness to do the certain work depends on what?

EXERCISES | Q I. C. 8. | Page 95

Name the need which is satisfied first of all.

EXERCISES | Q I. C. 9. | Page 95

What do you mean by physical safety?

EXERCISES | Q I. C. 10. | Page 95

State the assumptions of ‘Maslow’s Need hierarchy Theory of motivation’.

EXERCISES | Q I. C. 11. | Page 95

How is motivation different from motivator?

EXERCISES | Q I. C. 12. | Page 96

How does motivation improve efficiency and facilitate accomplishment of organisational goals?

EXERCISES | Q I. C. 13. | Page 96

Motivation is a continuous process. Prove it.

EXERCISES | Q I. C. 14. | Page 96

How does motivation improve the efficiency of workers in an organisation?

EXERCISES | Q I. C. 15. | Page 96

Name the term used in management which stimulates people to take up work voluntarily.

EXERCISES | Q I. C. 16. | Page 96

What is meant by Motivation?

EXERCISES | Q I. C. 17. | Page 96

Name the term used in management which stimulates people to take up work voluntarily.

EXERCISES | Q I. C. 18. | Page 96

Give an example of ‘Employee Recognition Programmes’ as a non-financial incentive.

EXERCISES | Q I. C. 19. | Page 96

Give any two characteristics of ‘Organisational Climate’ that influence the behaviour of individuals and act as a non-financial incentive?

EXERCISES | Q I. C. 20. | Page 96

How Motivation produces goal directed behaviour?

EXERCISES | Q I. C. 21. | Page 96

Name the first need as given in Maslow’s Hierarchy of Human Needs.

Short Answer Type Questions

EXERCISES | Q II. 1. | Page 96

Define motivation.

EXERCISES | Q II. 2. | Page 96

“Motivation is the core of management.” Comment.

EXERCISES | Q II. 3. | Page 96

Distinguish between monetary and non-monetary incentives.

EXERCISES | Q II. 4. | Page 96

With the help of a diagram, explain the hierarchy of needs as given by Maslow.

EXERCISES | Q II. 5. | Page 96

Give some examples of ‘non-monetary incentives’ which may facilitate better work and harder work.

EXERCISES | Q II. 6. | Page 96

Explain self-actualization.

EXERCISES | Q II. 7. (i) | Page 96

Define motivation.

EXERCISES | Q II. 7. (ii) | Page 96

Name any two incentives to motivate employees, besides money.

EXERCISES | Q II. 8. | Page 96

How can safety needs of an employee be satisfied by the employer?

EXERCISES | Q II. 9. | Page 96

State and explain any four non-monetary incentives that can be used to motivate employees.

EXERCISES | Q II. 10. | Page 96

‘Safety needs’ of an employee can be satisfied in either a positive or negative manner. Explain.

EXERCISES | Q II. 11. | Page 96

Enumerate any four human needs according to Maslow’s hierarchy.

EXERCISES | Q II. 12. | Page 96

Name any four non-monetary incentives that may be used in an organization.

EXERCISES | Q II. 13. | Page 96

Briefly explain the two types of esteem needs, as per the human needs stated by Maslow.

EXERCISES | Q II. 14. | Page 96

According to Maslow, one of the human needs deals with the realisation of one’s own potential. Name this human need.

EXERCISES | Q II. 15. | Page 96

Under special circumstances, low morale of employees may lead to high productivity.

EXERCISES | Q II. 16. | Page 96

State any two features of staff motivation.

Long Answer Type Questions

EXERCISES | Q III. 1. (i) | Page 96

What is meant by Motivation?

EXERCISES | Q III. 1. (ii) | Page 96

Explain motivation’s importance in staff management.

EXERCISES | Q III. 2. | Page 97

Explain the factors which influence motivation of staff.

EXERCISES | Q III. 3. | Page 97

Enumerate any four human needs according to Maslow’s hierarchy.

EXERCISES | Q III. 4. | Page 97

Critically examine Maslow’s concept of ‘hierarchy of human needs’ as a basis for a theory of motivation.

EXERCISES | Q III. 5. | Page 97

How is motivation different from morale?

EXERCISES | Q III. 6. (a) | Page 97

Define motivation.

EXERCISES | Q III. 6. (b) | Page 97

Enumerate any four human needs according to Maslow’s hierarchy.

EXERCISES | Q III. 6. (c) | Page 97

What is the relevance of Maslow’s theory?

EXERCISES | Q III. 7. | Page 97

“Motivation is the core of management.” Comment.

EXERCISES | Q III. 8. (a) | Page 97

Enumerate any four human needs according to Maslow’s hierarchy.

EXERCISES | Q III. 8. (b) | Page 97

State and explain any four non-monetary incentives that can be used to motivate employees.

EXERCISES | Q III. 9. | Page 97

Money is the biggest but not the only motivator. Justify.

EXERCISES | Q III. 10. (i) | Page 97

State Maslow’s need satisfaction theory.

EXERCISES | Q III. 10. (ii) | Page 97

Enumerate any four human needs according to Maslow’s hierarchy.

EXERCISES | Q III. 11. (i) | Page 97

What is meant by Motivation?

EXERCISES | Q III. 11. (ii) | Page 97

As a manager of growing textile factory, mention any six incentives for your workers. Explain as to how each one of them will help you in motivating the workers.

EXERCISES | Q III. 12. (i) | Page 97

Define motivation.

EXERCISES | Q III. 12. (ii) | Page 97

Differentiate between monetary and non-monetary factors affecting motivation.

EXERCISES | Q III. 13. | Page 97

State and explain any four non-monetary incentives that can be used to motivate employees.

EXERCISES | Q III. 14. | Page 97

With the help of a diagram, explain the hierarchy of needs as given by Maslow.

EXERCISES | Q III. 15. | Page 97

“A more complete theory of motivation recognises that a person works to fulfil a variety of needs.” Explain.

EXERCISES | Q III. 16. (i) | Page 97

Define motivation.

EXERCISES | Q III. 16. (ii) | Page 97

State any two features of staff motivation.

EXERCISES | Q III. 17. | Page 97

How is Maslow’s Theory related with the Herzberg’s Theory?

EXERCISES | Q III. 18. | Page 97

Briefly explain the two factors, as given by Herzberg, that affect the satisfaction and dissatisfaction of employees.

EXERCISES | Q III. 19. | Page 97

Name any two incentives to motivate employees, besides money.

EXERCISES | Q III. 20. | Page 97

Enumerate any four human needs according to Maslow’s hierarchy.

QUESTION BANK [Pages 97 - 99]

Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई 7 Staff Motivation QUESTION BANK [Pages 97 - 99]

QUESTION BANK | Q 1. | Page 97

Do you agree that Motivation can be either positive or negative?

QUESTION BANK | Q 2. | Page 97

Are Motive and Motivation synonymous?

QUESTION BANK | Q 3. | Page 97

“Performance is a function of ability, technology and motivation.” Explain.

QUESTION BANK | Q 4. | Page 97

“Man does not live by bread alone.” Explain.

QUESTION BANK | Q 5. | Page 98

Distinguish between pecuniary and non pecuniary incentives.

QUESTION BANK | Q 6. | Page 98

How is Maslow’s Theory related with the Herzberg’s Theory?

QUESTION BANK | Q 7. | Page 98

Distinguish between Maintenance Factors and Motivational Factors given by Herzberg.

QUESTION BANK | Q 8. | Page 98

“Maslow's hierarchy of needs does not provide a complete solution to the complex problem of motivating people.” Explain.

QUESTION BANK | Q 9. | Page 98

Compare Maslow’s Theory and Hezrlerg’s theory.

QUESTION BANK | Q 10. | Page 99

State any two features of staff motivation.

Solutions for 7: Staff Motivation

EXERCISESQUESTION BANK
Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation - Shaalaa.com

Goyal Brothers Prakashan solutions for बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 - Staff Motivation

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Concepts covered in बिजनस स्टडीज [अंग्रेजी] कक्षा १२ आईसीएसई chapter 7 Staff Motivation are Overview of Staff Motivation, Meaning and Definition of Staff Motivation, Motivation Process, Characteristics of Staff Motivation, Difference Between Motivation and Morale, Importance of Staff Motivation, Factors Influencing Motivation, Difference Between Financial/Monetary and Non-Financial/Non-Monetary Incentives, Maslow's Theory of the Hierarchy of Human Needs, Herzberg's Two Factor Theory, Critical Appraisal of Herzberg's Theory, Relationship Between Maslow and Herzberg Theories.

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