HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship
Academic Year: 2025-2026
Date & Time: 14th February 2026, 11:00 am
Duration: 3h
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Note:
- All questions are compulsory.
- Figures to the right indicate full marks for the questions.
- Figures to the left indicate question numbers.
- Answer to every question must be started on a new page.
The principle of ______ is not applicable to life insurance.
insurable interest
utmost good faith
indemnity
Chapter: [4] Business Services
The transactions under ______ are between consumers and consumers.
B2B
C2C
B2C
Chapter:
The functions of management end with ______.
directing
staffing
controlling
Chapter:
The business should provide periodic information to ______.
Customers
Owners
Employees
Chapter:
The retail market is the market where the retailer sells goods directly to the ______ in small quantities.
Producer
Wholesaler
Consumer
Chapter: [8] Marketing
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| (a) Principle of Unity in Direction | (1) Last step |
| (b) Pipeline transport | (2) Consumer |
| (c) Registration | (3) One head-one plan |
| (d) Economic objective | (4) Petroleum and gas |
| (e) King of the market | (5) To maintain solvency and prestige |
| (6) Socialist | |
| (7) Proper division of all activities | |
| (8) Western Union Money Transfer | |
| (9) To earn profit | |
| (10) First step |
Chapter:
State whether the following statement is true or false:
Lok Adalat can rightly be described as people’s court.
Chapter:
State whether the following statement is true or false:
NEFT stands for National Electric Fund Transfer.
Chapter:
State whether the following statement is true or false:
The term market is derived from the Latin word ‘mercatus.’
Chapter:
State whether the following statement is true or false:
Every function of management is not based on planning.
Chapter:
State whether the following statement is true or false:
It is the responsibility of commercial organisation to maintain industrial peace.
Chapter:
Arrange in proper order.
Purchase or sale, Delivery stage, Pre-purchase or sale.
Chapter: [5] Emerging Modes of Business
Arrange in proper order:
E-mail, Inland Letter, Courier service.
Chapter:
Arrange in proper order.
District Judge, Supreme Court Judge, High Court Judge
Chapter: [7] Consumer Protection
Advertisements
Arrange in proper order:
Local market, International market, National market.
Chapter: [8] Marketing
Arrange in proper order.
Controlling, Organizing, Planning.
Chapter: [2] Functions of Management
Explain the following term/concept:
Principle of Remuneration
Chapter:
Explain the following term/concept.
Management
Chapter: [2] Functions of Management
Explain the following term/concept.
Communication
Chapter:
Explain the following term/concept.
Organizing
Chapter: [2] Functions of Management
Explain the following term/concept.
Insurance
Chapter: [4] Business Services
Explain the following term/concept.
Janhit Yachika
Chapter: [7] Consumer Protection
Study the following case/situation and express your opinion:
| Mr. Raman is a successful manufacturer. He is having production units at various locations. He is having multiple production units, he has a large stock of raw material and finished goods. He is worried about safeguarding goods from any unwanted financial loss. He also requires to transfer raw material and finished goods from one unit to other but does not have any facility for that. He also requires funds for expansion. |
- Name the service which will help him to safeguard goods from any damage.
- Which service will help him to remove difficulty of place?
- From which service sector will Mr. Raman get financial support?
Chapter:
Study the following case/situation and express your opinion:
|
Ajay purchased some gift articles online from www.flipkart.com. At the same time Sheetal purchased gift from ebay.com! |
- Which website is related to C2C?
- Which website is related to B2C?
- Which first step does Ajay need to follow in online transaction?
Chapter:
Study the following case/situation and express your opinion:
| An organisation manufacturing paints has been enjoying a prominent market position since many years. It has been dumping its untreated poisonous waste on the river bank, which has created many health problems for the nearby villages: |
- Which responsibility is neglected by manufacturing organisations?
- What kind of pollution are they are doing?
- State any one precautionary measure they need to take.
Chapter:
Distinguish Between.
Directing and controlling
Chapter: [2] Functions of Management
Distinguish between.
Road Transport and Rail Transport
Chapter:
Distinguish between Traditional business and E-business.
Chapter: [5] Emerging Modes of Business
Distinguish between.
District Commission and National Commission
Chapter:
Advertisements
State any four rights of the consumer.
Chapter: [7] Consumer Protection
State any four features of business services.
Chapter: [4] Business Services
Justify the following statement.
Principle of equity is important.
Chapter: [1] Principles of Management
Justify the following statement.
The right person at the right job with the right pay is the basic principle of staffing.
Chapter: [2] Functions of Management
Justify the following statement.
Business organizations should avoid environmental pollution and ecological imbalance.
Chapter: [6] Social Responsibilities of Business
Justify the following statement.
The aim of the consumer organization is to protect the rights of the consumer.
Chapter: [7] Consumer Protection
Explain the importance of marketing to the consumers.
Chapter: [8] Marketing
What are the principles of scientific management? Explain in detail.
Chapter:
Explain different types of warehouses.
Chapter: [4] Business Services
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