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Explain in detail different business services.
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Match the correct pairs.
| Group A | Group B |
| A. Henry Fayol | 1. One Head One Plan |
| B. Principle of Unity of Direction | 2. gangplank |
| C. Nature of principles of Management | 3. to do work in an innovative way |
| D. Principles of Initiative | 4. team spirit |
| E. Principle of Discipline | 5. Father of Modern Management |
| 6. general guidelines | |
| 7. right to take decisions | |
| 8. F W Taylor | |
| 9. remuneration | |
| 10. obey and respect the rules |
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Write a word or phrase or a term which can substitute the following:
Detailed program of future course of action.
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The area concept of market is related to exchange concept.
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The term market is derived from the ___________ word ‘Mercatus’.
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Select the correct option.
(place concept of market, E Jerome McCarthy, market research, label, 3P’s)
| Group A | Group B |
| A. 4Ps | _______________ |
| B. _______________ | A function of marketing |
| C. Booms and Bitner | _______________ |
| D. _______________ | buyers, sellers and intermediaries come together |
| E. _____________ | slip is found on the product |
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What are business services?
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Answer in one sentence.
Who is a consumer?
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Arrange in proper order.
Controlling, Planning, Organising
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Arrange in proper order.
Coordinating, Staffing, Directing.
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Explain the following term/concept.
Organising
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Study the following case/situation and express your opinion
Navnath and Jagannath are partners of a firm dealing with civil construction activity. They have set objective of completing 3 projects within next four years. Navnath is responsible for arranging funds, construction machinery and required raw material while Jagannath hired architects, draftsman, surveyors, contractors and labors.
- Name the management function Navnath was involved in.
- Who did staffing for the firm?
- Which management function Navnath and Jagannath did jointly?
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Distinguish Between.
Planning and Directing
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Answer in Brief.
State features of services.
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Answer the following.
What is planning? Explain its importance.
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It is easy to set up e-business as compared to traditional business.
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Arrange in proper order.
Accident, taking the policy, claim.
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Give one word or phrase for the following sentence:
Who propounded the concept of trusteeship?
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