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Question
Ronit Raj, a marketing manager is a patient of diabetes for which he takes medicines regularly. One day, on his tour to Patna, he met with an accident and was hospitalised. Due to doctors' negligence a delicate nerve of his right leg was cut rendering him crippled throughout his life. Identify the consumer right that has been violated by the doctors under the Consumer Protection Act, 2019 in the above situation.
Options
Right to Choose
Right to be Informed
Right to be Heard
Right to be Protected
Solution
Right to be Protected
Explanation -
A customer must understand his 'Right to be Protected' against goods and services that are dangerous to life and property. The things or services they acquire should not only fit their immediate requirements, but also their long-term goals.