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Question
Describe the functions of a supervisor in improving employee-employer relationship.
Very Long Answer
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Solution
- A supervisor serves as a link between employees and management, helping maintain good interpersonal relations.
- They create a congenial and healthy work climate by adjusting to both employee and employer expectations.
- A good supervisor is understanding, sympathetic, emotionally intelligent, patient, and tolerant.
- They act more like a father figure respected and trusted by workers, which helps form a healthy workplace atmosphere.
- They communicate well, are good listeners, and address workers' concerns and grievances.
- A supervisor motivates workers through respect, fairness, encouragement, and clear communication, leading to better morale and cooperation.
- They prevent conflict, tension, and hostility, which can otherwise lead to strikes, lockouts, and loss to the management.
- The supervisor is responsible for maintaining discipline, boosting job satisfaction, and increasing productivity through human connection rather than fear.
- A successful supervisor or manager should have a well-balanced personality, good judgement, leadership skills, and humane behavior.
- They must regularly engage with workers by visiting, speaking kindly, and resolving issues quickly, thus fostering a strong, respectful employee-employer bond.
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Chapter 8: Application of Psychology to Different Areas of Life - Questions [Page 8.79]
