Question

Call Centres are usually seen in small towns. 

Options

• True

• False

Answer 1

The statement is False.

Explanation:

Call centres are typically found in urban areas or big cities rather than small towns. They need a trained workforce, fast internet, solid infrastructure, and easy access to business centres, all of which are more frequently found in large cities or metropolitan areas. Though it's less typical, some outsourcing firms could locate their call centres in smaller cities in order to save money.