Chapters covered in C. B. Gupta Solutions for बिझनेस स्टडीज [इंग्रजी] इयत्ता १२ आयसीएसई
C. B. Gupta Solutions for Class 12 Business Studies (12th) 1: Introduction to Human Resource Management
Concepts covered in Introduction to Human Resource Management are Characteristics of Human Resource Management, Functions of Human Resource Management, Human Resource Management, Human Resources as a Competitive Advantage, Importance of Human Resource Management, Overview of Introduction to Human Resource Management.
C. B. Gupta Class 12 Business Studies (12th) 1: Introduction to Human Resource Management exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 2: Job Analysis and Manpower Planning
Concepts covered in Job Analysis and Manpower Planning are Job Analysis, Job Description or Position Description, Job Enlargement, Job Enrichment, Job Specification or Man Specification or Employee Specification, Manpower Estimation, Manpower Planning, Overview of Job Analysis and Manpower Planning, Relevance of Job Analysis.
C. B. Gupta Class 12 Business Studies (12th) 2: Job Analysis and Manpower Planning exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 3: Staff Recruitment
Concepts covered in Staff Recruitment are Characteristics of Recruitment, Differences Between Internal and External Sources of Recruitment, E-recruitment, Overview of Staff Recruitment, Recruitment, Sources of Recruitment: External Sources, Sources of Recruitment: Internal Sources.
C. B. Gupta Class 12 Business Studies (12th) 3: Staff Recruitment exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 4: Staff Selection
Concepts covered in Staff Selection are Difference Between Selection and Recruitment, Interviews, Limitations of Interview, Meaning and Definition of Staff Selection, Overview of Staff Selection, Psychological Tests, Steps in Employee Selection Process, Types of Interviews.
C. B. Gupta Class 12 Business Studies (12th) 4: Staff Selection exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 5: Staff Training
Concepts covered in Staff Training are Benefits of Training to Employer and Employee, Comparative Overview of Training, Education, and Development, Hindrances to Training, Importance of Training, Methods and Techniques of Training: Off-the-Job Training, Methods and Techniques of Training: On-the-Job Training, Overview of Staff Training, Preparation of Training Programme, Training, Types of Employee Training: Key Distinctions, Types of Training.
C. B. Gupta Class 12 Business Studies (12th) 5: Staff Training exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 6: Staff Morale
Concepts covered in Staff Morale are Characteristics of Staff Morale, Determinants of Morale, Factors Influencing Morale, Importance of Team Work, Indicators of Low Morale or Disadvantages of Low Morale, Meaning and Definition of Staff Morale, Measurement of Morale, Measures for Building Effective Teams, Methods of Raising Morale, Morale Productivity Matrix, Overview of Staff Morale, Passive Effects of High Morale or Advantages of High Morale.
C. B. Gupta Class 12 Business Studies (12th) 6: Staff Morale exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 7: Staff Motivation
Concepts covered in Staff Motivation are Characteristics of Staff Motivation, Critical Appraisal of Herzberg's Theory, Difference Between Financial/Monetary and Non-Financial/Non-Monetary Incentives, Difference Between Motivation and Morale, Factors Influencing Motivation, Herzberg's Two Factor Theory, Importance of Staff Motivation, Maslow's Theory of the Hierarchy of Human Needs, Meaning and Definition of Staff Motivation, Motivation Process, Overview of Staff Motivation, Relationship Between Maslow and Herzberg Theories.
C. B. Gupta Class 12 Business Studies (12th) 7: Staff Motivation exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 8: Staff Remuneration
Concepts covered in Staff Remuneration are Distinction between Time-Rate and Piece-Rate System, Gratuity, Meaning and Definition of Staff Remuneration, Methods of Wage Payment: Piece-Rate System, Methods of Wage Payment: Time-Rate System, Money Wages and Real Wages, Overview of Staff Remuneration, Types of Leave, Various Staff Benefits, Wage Records.
C. B. Gupta Class 12 Business Studies (12th) 8: Staff Remuneration exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 9: Staff Leadership
Concepts covered in Staff Leadership are Difference between Different Styles of Leadership, Distinction Between Leadership and Management, Importance of Leadership, Leaders: Born or Made?, Leadership Continuum, Leadership - Qualities of a Good Leader, Leadership Styles, Meaning and Definition of Leadership, Overview of Staff Leadership, Situational Leadership, The Managerial Grid.
C. B. Gupta Class 12 Business Studies (12th) 9: Staff Leadership exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 10: Staff Appraisal
Concepts covered in Staff Appraisal are Appraisal by Results, Appraisal by Superior Staff, Importance of Performance Appraisal, Method of Performance Appraisal, Objectives of Performance Appraisal, Overview of Staff Appraisal, Performance Appraisal, Potential Appraisal, The 360° Appraisal.
C. B. Gupta Class 12 Business Studies (12th) 10: Staff Appraisal exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 11: Staff Promotion and Transfer
Concepts covered in Staff Promotion and Transfer are Bases of Promotion, Benefits of Promotion, Demotion, Dry Promotion and Upgrading, Is Transfer a Punishment?, Limitations of Promotion, Meaning and Definition of Promotion, Meaning and Definition of Staff Transfer, Need and Purposes of Staff Transfer, Open and Closed Policy of Promotion, Overview of Staff Promotion and Transfer, Requirements of a Sound Promotion Policy, Transfer Policy, Types of Transfer.
C. B. Gupta Class 12 Business Studies (12th) 11: Staff Promotion and Transfer exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 12: Staff Separation
Concepts covered in Staff Separation are Exit Interview, Introduction of Staff Separation, Means of Staff Separation, Overview of Staff Separation.
C. B. Gupta Class 12 Business Studies (12th) 12: Staff Separation exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 13: Emerging Trends in Human Resources
Concepts covered in Emerging Trends in Human Resources are Flexible Hours, Overview of Emerging Trends in Human Resources, Permanent Part Time, Retainership, Self-managing Teams (SMTs), Virtual Team, Work from Home.
C. B. Gupta Class 12 Business Studies (12th) 13: Emerging Trends in Human Resources exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 14: Business Communication
Concepts covered in Business Communication are Barriers to Communication, Communication, Current Trends in Business Communication, Diagonal Communication, Distinction Between Formal and Informal Communications, Distinction Between Gestural and Visual Communication, Distinction Between Internal and External Communication, Distinction between Oral Communication and Written Communication, Elements of the Communication Process, External Communication, Formal Communication, Gestural Communication, Horizontal Communication, Importance of Communication in Business, Informal Communication or Grapevine, Internal Communication, Oral or Spoken Communication, Overcoming the Barriers to Communication, Overview of Business Communication, Vertical Communication, Visual Communication, Written Communication.
C. B. Gupta Class 12 Business Studies (12th) 14: Business Communication exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 15: Business Correspondence
Concepts covered in Business Correspondence are Elements and Components of Business Letters, Essentials of a Good Business Letter, Needs and Functions of Business Correspondence, Overview of Business Correspondence, Types of Letters.
C. B. Gupta Class 12 Business Studies (12th) 15: Business Correspondence exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 16: Reports and Report Writing
Concepts covered in Reports and Report Writing are Characteristics of Reports, Essentials of a Good Report, Format of a Report, Meaning and Definition of a Report, Overview of Reports and Report Writing, Purposes or Functions of Reports, Types of Reports.
C. B. Gupta Class 12 Business Studies (12th) 16: Reports and Report Writing exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 17: Various Business Entities
Concepts covered in Various Business Entities are Concept of Partnership, Difference Between Partnership and Sole Proprietorship, Difference Between Private Company and Public Company, Overview of Various Business Entities, Private Limited Company, Public Limited Company, Sole Proprietorship.
C. B. Gupta Class 12 Business Studies (12th) 17: Various Business Entities exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 18: Sources of Business Finance
Concepts covered in Sources of Business Finance are Accounting Treatment> Discounting the Bill of Exchange, Angel Investors, Concept of Debentures, Crowd Funding, Factoring, Global Depository Receipts (GDRs), Kinds of Shares> Equity Shares, Kinds of Shares> Preference Shares, Loans, Overview of Sources of Business Finance, Peer-To-Peer Funding, Public Deposits, Retained Profits, Trade Credit, Venture Capitalists.
C. B. Gupta Class 12 Business Studies (12th) 18: Sources of Business Finance exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 19: Globalisation
Concepts covered in Globalisation are Globalisation, Nature of Globalisation, Opportunities and Threats of Globalisation, Overview of Globalisation, Transformation of Business by Globalisation.
C. B. Gupta Class 12 Business Studies (12th) 19: Globalisation exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 20: E-Business
Concepts covered in E-Business are Comparative Study of E-Business, Concept of E-business, Importance of E-Business, Nature of E-Business, Online Means of Conducting Business, Overview of E-Business.
C. B. Gupta Class 12 Business Studies (12th) 20: E-Business exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 21: Outsourcing
Concepts covered in Outsourcing are Business Process Outsourcing (BPO), Concept of Outsourcing, Knowledge Process Outsourcing (KPO), Legal Process Outsourcing (LPO), Overview of Outsourcing, Parties Involved in Outsourcing.
C. B. Gupta Class 12 Business Studies (12th) 21: Outsourcing exercises
C. B. Gupta Solutions for Class 12 Business Studies (12th) 22: Business Regulators and Intermediaries
Concepts covered in Business Regulators and Intermediaries are Bureau of Indian Standards Authority (BISA) - Indian Standard Institute (ISI), Concept of Regulators and Intermediaries, Food Safety and Standards Authority of India (FSSAI), Insurance Regulatory and Development Authority of India (IRDAI), Overview of Business Regulators and Intermediaries, Pension Fund Regulatory and Development Authority (PFRDA), Reserve Bank of India (RBI), Securities and Exchange Board of India (SEBI).
C. B. Gupta Class 12 Business Studies (12th) 22: Business Regulators and Intermediaries exercises
C. B. Gupta Solutions for बिझनेस स्टडीज [इंग्रजी] इयत्ता १२ आयसीएसई
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![C. B. Gupta Solutions for बिझनेस स्टडीज [इंग्रजी] इयत्ता १२ आयसीएसई - Shaalaa.com](/images/business-studies-english-class-12-isc_6:97d2016e3d3f47998118bcfe2d4e3d43.jpg "C. B. Gupta Solutions for बिझनेस स्टडीज [इंग्रजी] इयत्ता १२ आयसीएसई")
