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Revision: Social Influence and Group Processes Psychology Commerce (English Medium) Class 12 CBSE

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Definitions [6]

Definition: Group

A group may be defined as an organised system of two or more individuals who are interacting and interdependent, who have common motives, have a set of role relationships among its members, and have norms that regulate the behaviour of its members.

Definition: Small Group
  • “A small group is usually of 2 to 10 persons who have common objects of attention, jointly attempt at problem solving and decision making, who are strongly stimulating each other, who have common loyalty, and participate in similar activities.” - Kuppuswamy
  • “A small group is a small number of persons with intimate relationships with each other, who collectively and vigorously work for the group's goal.” - Borgardus
Definition: Sense of We-Feeling

It refers to the tendency on the part of the members to identify themselves with the group, it means a feeling that they belong to the group.

Definition: Cohesiveness
  • Cohesiveness refers to togetherness, binding, or mutual attraction among group members.
  • Cohesiveness refers to the team spirit or ‘we feeling’ or a sense of belongingness to the group.
Definition: Roles
  • Roles are socially defined expectations that individuals in a given situation are expected to fulfil.
  • Roles refer to the typical behaviour that depicts a person in a given social context.
Definition: Status

Status refers to the relative social position given to group members by others.

Key Points

Key Points: Social Group
  • A group is two or more people who interact, share common goals, and follow norms and roles.
  • Family is the first group, and later groups like school, neighbourhood, and clubs influence development.
  • Groups create a sense of belonging, and members influence one another.
  • Small groups have about 2–10 members, while large groups include racial and political groups and nations.
  • Social influence changes attitudes through compliance, identification, and internalisation.
  • A group differs from a crowd or an audience because groups involve interaction and interdependence.
  • Teams are special groups where members work together with shared responsibility to achieve a common goal.
Key Points: Characteristics of Social Groups
  • Mutual Awareness – Members are aware of each other and recognise themselves as part of the group.
  • Common Goals – Group members share common interests, motives, or objectives.
  • Interdependence – Members depend on one another; actions of one affect others.
  • Sense of Unity – There is a feeling of belongingness and togetherness among members.
  • We-Feeling – Members identify themselves as “we” and show loyalty to the group.
  • Well-Defined Norms – Groups have clear rules, values, and expectations that guide behaviour.
  • Interaction and Similar Behaviour – Members interact regularly and show similar patterns of behaviour to achieve group goals.
Key Points: Formation of Groups
  • Five-Stage Model of Group Formation – Groups pass through five stages: forming, storming, norming, performing, and adjourning.
  • Factors for Group Formation – Proximity, similarity, common goals, and external threats influence group formation.
  • Group Cohesiveness – High cohesiveness strengthens unity, but excessive cohesiveness can lead to groupthink, where critical thinking is suppressed.
  • Reasons for Joining Groups – People join groups for security, status, self-esteem, goal achievement, and psychological/social needs.
  • Instinct & Biological Theories – Humans have an innate need for belonging, which drives group formation.
  • Role Theory – People join groups to perform specific roles and contribute to group goals through division of labour.
  • Stages of Group Development – Groups develop through forming, storming, norming, performing, and adjourning, with group norms and cohesiveness influencing behaviour.
Key Points: Types of Social Groups
  • Primary groups – Close, face-to-face, emotional relations (e.g., family).
  • Secondary groups – Impersonal and goal-oriented (e.g., political party).
  • Formal groups – Have clear rules, structure, and defined roles (e.g., office).
  • Informal groups – No fixed rules, based on personal relations (e.g., friends).
  • In-group – “We” group; viewed positively.
  • Out-group – “They” group; often viewed negatively.
  • Tajfel’s finding – People favour their own group even when groups are formed on small differences.
Key Points: Influence of Group on Individual Behaviour
  • Group Influence: Groups like family and friends shape our behaviour, communication, and responses.
  • Social Facilitation: The presence of others can improve performance due to increased motivation and arousal.
  • Social Inhibition: Sometimes performance decreases in front of others, especially in difficult tasks.
  • Social Loafing: People may put less effort in groups because responsibility is shared.
  • Reducing Social Loafing: It can be reduced by making individual efforts identifiable and increasing task importance.
  • Risk-Taking: Groups often make riskier decisions because responsibility is shared.
  • Group Polarisation: Group discussions can make opinions stronger and more extreme.
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