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प्रश्न
You are Karan Kumar, Manager, Standard Book House Fort Road, Kochi. You have received a letter of complaint from Principal, Sunrise Global School, Calicut. The books she had ordered were received late; number was less than ordered; and some books were in a damaged condition. Write a suitable reply to her letter in 120-150 words.
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उत्तर
Standard Book House
Fort Road
Delhi
1 March 2016
The Principal
Sunrise Global School
Calicut
Subject: Response to your letter of complaint
Sir
This is in reference to your letter of complaint regarding order no. 2764/M. Please accept our sincere apologies for the error made by our company in delivering your books late, less in number and in damaged condition.
As a result of our investigation, we have found that there was an error in typing at the time of placing your order. Moreover, the vehicle carrying your parcel met a road accident. This led to the delay in delivering your parcel, which got damaged due to the accident.
We have dispatched the new items by express courier. They should arrive by 5 March 2016. We look forward to receiving your further orders and assure you of the high standards of our products and services.
The inconvenience caused is deeply regretted.
Yours sincerely
Karan Kumar
Manager
Standard Book House
APPEARS IN
संबंधित प्रश्न
A1. Letter writing (5 marks)
Look at the notice issued by the supervisor of your school.
Picnic To Lonavale
- Contribution Rs 500.
- Spots to be visited: Wax Museum, Narayanidham, Dams, Duke's Nose
- Enjoy scenic beauty, pleasant weather.
- Need to carry: Water bottle, proper clothing, caps, essential medicines, snacks for your taste.
- Start: 7.30 a.m. from school
- Return: 9.30 p.m. to school.
You stay in a Hostel. Write a letter to your daddy asking for permission to go for the picnic. Also, request him to give you the necessary amount.
OR
A2. 30% Water cut
Mumbai: Due to major repairs of pipeline in Dadar and nearby areas, 30% water cut will be implemented fur G(N) and (S). Citizens are requested to use water carefully and store water for a day. Water supply will resume on Sunday night. Do not panic.
Write a letter to the Secretary of your Housing Society informing him about the news and drawing his attention to the problem. Request him to take the necessary steps
Our rivers are very polluted. Industries and sewage from our houses are polluting them. What can we do to save our rivers?
Write a letter in 120-150 words to the editor of a national newspaper describing the problem and suggesting solutions to it. You are Karuna/Karan, M114, Mall Road, Delhi.
Letter Writing :
Write a letter of application in response to the following advertisement with the help of the given C. V. (Resume):
| Required |
| A Purchase Officer Qualifications : Degree I Diploma in Electrical Engineering, able to do independent correspondence, computer literate and having an experience in similar field. Apply to: The Managing Director; Cosmos Ltd.; 72-E Industrial Area; Andheri (E); Mumbai 400093. |
C. V. (Resume)
Name :Aruna Anil Shinde
Address : Bl-104, Rose Parade, S. B. Road, Nagpur.
Educational Qualifications :
| Degree/Dipolma | Year of passing | University/Board | Percentage | Class |
| SSC | 2007 | Nagpur | 72% | First |
| HSC | 2009 | Nagpur | 76% | Distinction |
| BE.(Electrical) | 2013 | Nagpur University | 78% | Distinction |
Other qualifications : Successfully completed
Computer Diploma from NIIT, Nagpur 2014.
Work Experience : Worked as the Purchase Officer in
Login Private Ltd., Nagpur.
Interest/Hobbies : Reading, music, swimming, chess.
Languages Known: English, Marathi, Hindi, Gujarati.
Write a letter to the editor of a newspaper highlighting in it the importance of cleanliness and the need for public participation in the cleanliness drive in your district
Read the following news and write a letter based on it.
| State lost more than 2100 sq. km. of forest area in past 2 decades Nagpur, Dec. 26 : Maharashtra has lost a staggering 2116 sq. km. of forest area or an equivalent of three Tadoba forest reserves in the span of two decades, reveals a report tracking climate change in India released recently by the Ministry of Statistics and Programme Implementation. |
| Informal Letter : You are Pritesh/Preeti Desai, staying at 1/17, Gharkul, P.K. Road, Meher Colony, Nagpur. Write a letter to your uncle giving your views about the conservation of forest. |
Write a letter to The Chief Officer, Road Transport Authorities, drawing his attention to the problem of frequent traffic jams in your locality suggesting some solutions for the problem.
Your college is 20 km away from your village. You go to the college by S.T. bus, but the bus timings are not convenient for you and other students. Write a letter of complaint to the Depot Manager of your town/city. Suggest some solutions for the problem.
With the help of the inputs given below, write a letter to the Editor of a newspaper on the colossal wastage of food in the lavish Indian weddings.
Formal :
Look at the following advertisement from the classified section of the newspaper and develop a letter addressing the owner and asking for more information.
| Flats Available: 1 BHK and 2 BHK Flats are available on a rental basis. Fully furnished, affordable rent Contact: Mr. A. P. Jog, 100, M.G. Road, Mumbai [email protected] |
Write a thank you letter to your aunt for the time you spent at her home during holidays.
Write a letter to the manager of Waves Furniture Company ordering furniture for a coaching centre. Include the following details: description of the furniture, number of pieces, mode of payment, time and delivery options.
‘Imagine you are Rohit/ Richa residing at, Sainik Colony, Pune 411051.’
‘Science Exhibition’
Formal Letter-
Write a letter to a famous scientist inviting him/her as a Chief Guest of the ‘Science Day Celebration’ of your school.
You are Shantanu, residing at Ghar B-94, Balimela Road, Malkangiri. You come across the following classified advertisement in a local daily. Write a letter, in about 120-150 words, applying for the position of a volunteer for the Each One Teach One campaign.
|
SITUATION VACANT WANTED committed volunteers, aged 18 years and above, to teach underprivileged children, for one hour a week, in the district of Malkangiri. The ability to speak, read and write Odiya fluently, is important. Experience is not necessary. All volunteers to receive training. Contact Nethra N, Coordinator (Each One Teach One), 4Literacy, Ambaguda, Malkangiri, Odisha -764045. |
Informal Letter -
Write a letter to your friend describing the details of the vacation.
Write a letter to your younger sister teaching him/her the importance of hygienic habits.
Read the following instructions given by the Mumbai Police Department before the celebration of Holi, and write a letter based on the same.
|
DON'T LET HOLI LOSE |
|
Mumbai Police urges you to avoid the following for a safe Holi:
|
You are Raj/Rajani Malhotra, residing at 101, Shivsiddhivinayak Apartment, Vileparle, Mumbai - 400057.
Formal Letter -
Write a letter to the Commissioner of Police, Mumbai thanking him for the instruction and appealing advertisement.
Technology today is an effective and convenient means of learning.
| TECHNOLOGY IN EDUCATION | |
| PROS | CONS |
| Improves engagement and retention. | Distracting |
| Promotes interactive collaborative learning | Reduces problem solving skills |
| Prepares students for the future | Reduces direct peer interaction |
| Reduces costs | Expensive to maintain |
| Promotes technological skills | Information may not be authentic |
| Provides current information | Communication |
You are Meera/Vaibhav and would like to share your views on the pros and cons of technology in education.
Write a letter to the Editor of a newspaper expressing your views in about 100-120 words.
You are Rita/Rahul, you purchased a T.V. set from Capital Electronics. However after a month the T.V. set stopped working properly. The volume could not be adjusted and the screen kept going dark.
Write a letter of complaint to the Manager of the store asking them to send a technician and if required replace the T.V. set since it was within warranty period.
Write a letter to the curator of the museum seeking permission for a school visit.
Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
Write a letter to the curator of the museum seeking permission for a school visit.
Informal Letter -
Write a letter to your friend describing the details of the vacation.
Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
Write a letter to the curator of the museum seeking permission for a school visit.
Mr. and Mrs. Agarwal of Pushp Farms, Kolkata, are hosting a party on the occasion of the twenty-first birthday of their daughter, Vinita. Write a letter of invitation to Sonakshi, their niece, giving details of the date, time and venue in about 50 words.
