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प्रश्न
You are Karan Kumar, Manager, Standard Book House Fort Road, Kochi. You have received a letter of complaint from Principal, Sunrise Global School, Calicut. The books she had ordered were received late; number was less than ordered; and some books were in a damaged condition. Write a suitable reply to her letter in 120-150 words.
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उत्तर
Standard Book House
Fort Road
Delhi
1 March 2016
The Principal
Sunrise Global School
Calicut
Subject: Response to your letter of complaint
Sir
This is in reference to your letter of complaint regarding order no. 2764/M. Please accept our sincere apologies for the error made by our company in delivering your books late, less in number and in damaged condition.
As a result of our investigation, we have found that there was an error in typing at the time of placing your order. Moreover, the vehicle carrying your parcel met a road accident. This led to the delay in delivering your parcel, which got damaged due to the accident.
We have dispatched the new items by express courier. They should arrive by 5 March 2016. We look forward to receiving your further orders and assure you of the high standards of our products and services.
The inconvenience caused is deeply regretted.
Yours sincerely
Karan Kumar
Manager
Standard Book House
APPEARS IN
संबंधित प्रश्न
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Letter Writing :
Write a letter of application in response to the following advertisement with the help of the given C. V. (Resume):
| Required |
| A Purchase Officer Qualifications : Degree I Diploma in Electrical Engineering, able to do independent correspondence, computer literate and having an experience in similar field. Apply to: The Managing Director; Cosmos Ltd.; 72-E Industrial Area; Andheri (E); Mumbai 400093. |
C. V. (Resume)
Name :Aruna Anil Shinde
Address : Bl-104, Rose Parade, S. B. Road, Nagpur.
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| SSC | 2007 | Nagpur | 72% | First |
| HSC | 2009 | Nagpur | 76% | Distinction |
| BE.(Electrical) | 2013 | Nagpur University | 78% | Distinction |
Other qualifications : Successfully completed
Computer Diploma from NIIT, Nagpur 2014.
Work Experience : Worked as the Purchase Officer in
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Interest/Hobbies : Reading, music, swimming, chess.
Languages Known: English, Marathi, Hindi, Gujarati.
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Formal Letter :
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Dear Sir
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A1 Informal :
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Read the following letter carefully, discuss with your partner and answer the questions
Sir,
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Yours truly,
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Questions:
- Who is the sender of the letter?
- Who is the receiver?
- What is the issue?
- What is the request of the sender?
- Who will take steps after reading it?
"A lot of people died due to malaria."
Formal Letter -
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|
Enchanting Beauty: Chikhaldara Enjoy the famous hill points and natural beauty. A living paradise on earth-
- Contact - The Incharge, Tourism Department, Chikhaldara, |
Look at the advertisement and write a letter to your father asking permission to join the trip.
- Duration
- Total Cost
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- Worth seeing places
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|
BE SAFE
|
Letter Writing
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| Sports and games are activities which make a person more capable with a high level of efficiency. It removes the mental exhaustion and makes us capable to do any hard work. It improves blood circulation all through the body, thus improves the physical and mental well being of the person. |
Formal Letter:
Write a letter to the Editor of a newspaper to create awareness about the role of sports in a student’s life.
Imagine you are Shivam/Shivangi Patil residing at 47 Raman Baugh, Satara. Read the following poster and attempt any one of the following letters:
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Developing Writing Skills
Poster prepared by: |
Write a letter to your friend who is not doing well in English. Advise him/her to study well. Make use of the points given in the poster.
* Add your own points.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
Write a letter to the curator of the museum seeking permission for a school visit.
Write a letter to your friend describing the details of the vacation.
Letter Writing
In your locality, dirty gutters are overflowing. It has made the hygienic conditions of the area very poor. Write a letter to the editor of a newspaper bringing to the notice of the public the above-mentioned matter and its harmful effects. Suggest some possible solutions.
