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प्रश्न
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
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उत्तर
| Group ‘A’ | Group ‘B’ |
| a) Twitter | Social Media |
| b) Consideration | ‘You’ attitude |
| c) Active listening | Hearing and understanding |
| d) Body language | Non-verbal communication |
| e) Courtesy | Politeness |
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संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
E-mail is ____________ mode of communication.
Select the correct answer from the option given below and rewrite the statement.
A unique internet address of website is known as_________.
Select the correct answer from the option given below and rewrite the statement.
_________ is an organised statement of facts.
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
Write a word or a term or a phrase which can substitute the following statement:
Process of communication, conveying a message in spoken form.
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Write a word or a term or a phrase which can substitute the following statement:
A written summary of the business transacted at the meeting.
Write a word or a term or a phrase which can substitute the following statement:
Audio-Visual means of electronic communication.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
A letter without date is incomplete and invalid.
Explain the following term/concept.
Communication.
Explain the following term/concept.
Business Communication.
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
Justify the following statement:
Social media network is very useful to the business.
