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प्रश्न
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
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उत्तर
| Group ‘A’ | Group ‘B’ |
| a) Twitter | Social Media |
| b) Consideration | ‘You’ attitude |
| c) Active listening | Hearing and understanding |
| d) Body language | Non-verbal communication |
| e) Courtesy | Politeness |
APPEARS IN
संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
Business communication is concerned with _______activities.
Select the correct answer from the option given below and rewrite the statement.
Written communication is a _________ record.
Select the correct answer from the option given below and rewrite the statement.
E-mail is ____________ mode of communication.
Select the correct answer from the option given below and rewrite the statement.
A unique internet address of website is known as_________.
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
Write a word or a term or a phrase which can substitute the following statement:
A set of interconnected web pages located on a single web domain.
Write a word or a term or a phrase which can substitute the following statement:
Audio-Visual means of electronic communication.
State whether the following statement is true or false.
Notice is a written summary of business transacted at a meeting.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
A letter without date is incomplete and invalid.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Explain the following term/concept.
Communication.
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
Answer in brief:
Explain any four essentials of effective communication.
State any four essentials of a good business letter.
