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प्रश्न
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
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उत्तर
(a) When Mr. Rahul, a Company Secretary, giving the required information in a very short and brief manner to a Director, he has to follow the ‘conciseness’ aspect of essentials of a good business letter.
(b) When Mr. Rahul using courteous words so as to be polite, he has to follow the ‘Courtesy’ aspect of the essentials of a good business letter.
(c) When Mr. Rahul is giving the entire information about the meeting in a proper manner, he has to follow the ‘Completeness’ aspect of essentials of a good business letter.
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संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
Business communication is concerned with _______activities.
Select the correct answer from the option given below and rewrite the statement.
A unique internet address of website is known as_________.
Select the correct answer from the option given below and rewrite the statement.
_________ is an organised statement of facts.
Select the correct answer from the option given below and rewrite the statement.
There should be proper _________ between words, lines, and between paragraphs.
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Process of communication, conveying a message in spoken form.
Write a word or a term or a phrase which can substitute the following statement:
A set of interconnected web pages located on a single web domain.
Write a word or a term or a phrase which can substitute the following statement:
A written summary of the business transacted at the meeting.
Write a word or a term or a phrase which can substitute the following statement:
Part of a letter which contains the name and address of the sender.
State whether the following statement is true or false.
Notice is a written summary of business transacted at a meeting.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
A letter without date is incomplete and invalid.
Explain the following term/concept.
Business Communication.
Answer in brief:
Explain any four essentials of effective communication.
State any four essentials of a good business letter.
