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प्रश्न
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
पर्याय
You attitude
Signature
clarity
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उत्तर
A letter without Signature is invalid.
APPEARS IN
संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
Business communication is concerned with _______activities.
Select the correct answer from the option given below and rewrite the statement.
E-mail is ____________ mode of communication.
Select the correct answer from the option given below and rewrite the statement.
There should be proper _________ between words, lines, and between paragraphs.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Write a word or a term or a phrase which can substitute the following statement:
Audio-Visual means of electronic communication.
State whether the following statement is true or false.
Notice is a written summary of business transacted at a meeting.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Active listening is essential for effective communication
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
Answer in brief:
Explain any four essentials of effective communication.
State any four essentials of a good business letter.
