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प्रश्न
Explain the following term/concept.
Business Communication.
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उत्तर
(1) Communication which is mainly concerned with the different activities of the business is called Business Communication. It is a branch of general communication which is specially related to business activities. It refers to the sharing of information between the people within an organisation as well outside the organisation that is performed for the commercial benefits of the organisation.
(2) Business communication can also refer to how a company shares information to promote its product or service to potential consumers, in brief, a communication that takes place among the business organisations concerning different business-related issues is called business communication. According to Brennan, “Business communication is the expression channeling, receiving and interchanging of ideas in commerce and industry.”
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संबंधित प्रश्न
Select the correct answer from the option given below and rewrite the statement.
E-mail is ____________ mode of communication.
Select the correct answer from the option given below and rewrite the statement.
_________ is an organised statement of facts.
Select the correct answer from the option given below and rewrite the statement.
There should be proper _________ between words, lines, and between paragraphs.
Select the correct answer from the option given below and rewrite the statement.
_________ refers to use of minimum words.
Select the correct answer from the option given below and rewrite the statement.
A letter without _____ is invalid.
Match the pairs:
| Group ‘A’ | Group ‘B’ |
| a) Twitter | 1) Hearing and understanding |
| b) Consideration | 2) Personable |
| c) Active listening | 3) Harsh, rude words |
| d) Body language | 4) Social Media |
| e) Courtesy | 5) Non-verbal communication |
| 6) Blog | |
| 7) ‘You’ attitude | |
| 8) Empathy | |
| 9) SMS | |
| 10) Politeness |
Write a word or a term or a phrase which can substitute the following statement:
Part of a business letter which introduces the sender to the receiver.
Write a word or a term or a phrase which can substitute the following statement:
A written summary of the business transacted at the meeting.
Write a word or a term or a phrase which can substitute the following statement:
Part of a letter which contains the name and address of the sender.
State whether the following statement is true or false.
Notice is a written summary of business transacted at a meeting.
State whether the following statement is true or false.
Written communication provides permanent record.
State whether the following statement is true or false.
Inside address gives the name and address of the sender.
State whether the following statement is true or false.
Reference number shows the purpose of the letter.
Explain the following term/concept.
Communication.
Study the following case/situation and express your opinion.
Mr. Rahul is the secretary who has been asked by the Managing Director to inform a director about a decision taken in a board meeting in which he was absent. Which aspect of essentials of a good business letter he follows:
a) When he is giving the required information in a very short and brief manner
b) When he is using courteous words so as to be polite
c) When he is giving the entire information about the meeting in a proper manner(Clarity, conciseness, coherence, courtesy, completeness, correctness)
Answer in brief:
Explain any four essentials of effective communication.
State any four essentials of a good business letter.
Justify the following statement:
Social media network is very useful to the business.
