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Commerce (English Medium) कक्षा १२ - CBSE Question Bank Solutions for Business Studies

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Business Studies
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Explain ‘Apprenticeship Programme’ as a method of training.

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Explain 'Internship' as a method of training.

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Match the factors affecting fixed capital requirements given in Column - I with their explanations given in Column - II:

  Column - I   Column - II
(A) Nature of Business  (i) A trading organisation needs lower investments in fixed assets as compared to a manufacturing organisation.
(B) Technology upgradation (iii) A textile manufacturing company is installing a cement manufacturing plant and thus its investments in fixed assets is increasing.
(C) Diversification (iii) A capital-intensive organisation requires higher investments in fixed assets as compared to labour- intensive organisation.
(D) Choice of Technique (iv) Mobile phones became obsolete faster and are replaced much sooner than furniture or many other assets. Hence, these type of businesses require more fixed capital.
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State the assumptions of ‘Maslow’s Need hierarchy Theory of motivation’.

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Answer the following question:
Ram Murthy, the CEO of ‘Goodcare Hospitals’, a leading chain of hospitals, decided to reward the good work of the doctors of his organisation. For this, he instituted two running trophies. A ‘Healthcare Achievers Trophy’ to acknowledge and appreciate the tireless efforts of the doctors who rendered selfless services to the patients and another ‘Beti Bachao Trophy’ to recognise the outstanding work done by the doctors in saving the girl child.
The CEO also wanted to improve the health services in rural areas all over the country. He decided that all doctors must work in rural areas for at least six months. He also decided that the paramedical staff should be employed locally.

(1) Identify the incentive provided by ‘Goodcare Hospitals’ to its doctors through running trophies
(2) Which needs of the doctors will be satisfied through the incentive identified in part (a)? State.
(3) State any two values that the CEO of ‘Goodcare Hospitals’ is trying to communicate to society.

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Give an example of ‘Employee Recognition Programmes’ as a non-financial incentive.

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Read the following text and answer the following questions on the basis of the same:

Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfil the basic needs of his family. His daughter fell ill. He had no money for his daughter’s treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.
  1. By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of Cycle Company.   (2)
  2. Also, explain two other needs of Rahim followed by above that are still to be satisfied.   (2)
  3. Discuss any three process of motivation.
  4. How is motivation different from leadership.
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Give any two characteristics of ‘Organisational Climate’ that influence the behaviour of individuals and act as a non-financial incentive?

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A reputed hostel, GyanPradan provides medical aid and free education to children of its employees. Which incentive  is being highlighted here? State its category and name any two more incentives of the same category.

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Explain different financial incentives used to motivate employees of a company.

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Answer the following question.
State 'Job Enrichment' and 'Employee Participation' as non-financial incentives. How do they motivate employees?

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In Saarthak Steel several initiatives have been taken to further improve the motivation levels of employees through designing jobs that include greater variety of work content, providing certain stability about future income and work, providing fringe benefits like housing, medical aid, etc., allotment of shares in line with various incentives. Identify and briefly explain the incentives being given by the organization to the employees.

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Agrima, Arunima, and Avika are pursuing MBA from a reputed institution. Now it is the time for their placement.

Agrima wants to work in a company that would provide her more authority for fulfilling her duties and will give recognition, rewards, perquisites, and prestige of the job.

Arunima wants to work in an organization in which the behaviour of individuals is influenced by characteristics like autonomy, reward orientation, consideration of employees, risk-taking, etc.

Avika wants to join an organization that has appropriate skill development programs and a sound promotion policy that encourages employees to exhibit improved performance.

Identify and state the incentives about which Agrima, Arunima, and Avika are talking.

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What is meant by financial incentives?

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State any two financial incentives.

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Gitanjali Makan is a successful business leader. She believes that if jobs are made interesting by including greater variety of work content and providing a meaningful work experience, the jobs themselves become a source of motivation to individuals.

The non-financial incentive that has been discussed in the above case is ______.

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Keshav Bannerjee is the Chief Executive Officer (CEO) of 'Das Networking Ltd.’, a leading IT company in Bengaluru. He believes that if needs of employees are taken care of, the employees take good care of the customers. In this company various benefits are provided to the employees to help them meet their ‘medical and housing needs etc., while in job. It is also providing benefits like gratuity at the time of their retirement. The employees are provided various opportunities to attend skill development programmes to improve their skills and be promoted to the higher level jobs. Identify and state the three incentives offered by the company in the above para to improve the performance of its employees. 

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Mahamana Enterprises is not only giving salary to its employees but it also offers bonus to them over and above the salary. To further encourage the employees, it announced that it will provide a share in the profits of the company to them. These incentives are helpful in increasing the purchasing power of the employees.

State four other incentives of the type of incentive discussed in the above para.

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Umang Gupta is the Managing Director of Denver Ltd. The company had established a good name for itself and had been doing well. It was known for timely completion of orders. The Production Manager, Ms Kanta was efficiently handling the processing of orders and had a team of fourteen motivated employees working under her. Everything was going on well. Unfortunately, she met with an accident. Umang knew that in the absence of Ms Kanta, the company may not be able to meet the deadlines. He also knew that not meeting the deadlines may lead to customer dissatisfaction with the risk of loss of business and goodwill. So, he had a meeting with his employees in which accurate and speedy processing of orders was planned. Everybody agreed to work as the team because the behaviour of Umang Gupta was positive towards the employees of the organisation. Hence everyone put in extra
time and efforts and the targets were met on time.

Not only this, Umang visited Ms Kanta and advised her to take sufficient rest.

1) Identify the leadership style of Umang Gupta and draw a diagram depicting the style.

2) State any two values highlighted by the behaviour of Umang Gupta.

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Avdhesh is the Managing Director of Delta Ltd. The company had established a good name for itself and had been doing well. It was known for timely completion of orders. The Production Manager, Ms Priyanka was efficiently handling the processing of orders and had a term of ten motivated employees working under her. Everything was going on well. Unfortunately, Priyanka met with an accident. Avdhesh knew that in the absence of Priyanka, the company may not be able to meet the deadlines. He also knew that not meeting the deadlines may lead to customer’s dissatisfaction with the risk of loss of business and goodwill. So, he had a meeting with his employees in which accurate and speedy processing of order was planned. Everybody agreed to work as a term because the behaviour of Avdhesh was positive towards the employees of the organisation. Everyone put in extra time and efforts and the targets were met on time. Not only this, Avdhesh visited Priyanka and advised her to take adequate rest.

1) Identify the leadership style of Avdhesh and draw a diagram depicting the style

2) Also, identify any two values highlighted by the behaviour of Avdhesh

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CBSE Commerce (English Medium) कक्षा १२ Question Bank Solutions
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Accountancy
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Business Studies
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Computer Science (Python)
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Economics
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ English Core
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ English Elective - NCERT
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Entrepreneurship
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Geography
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Hindi (Core)
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Hindi (Elective)
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ History
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Informatics Practices
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Mathematics
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Physical Education
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Political Science
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Psychology
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Sanskrit (Core)
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Sanskrit (Elective)
Question Bank Solutions for CBSE Commerce (English Medium) कक्षा १२ Sociology
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