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प्रश्न
Discuss the expectations of customers and business associates.
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उत्तर
The expectations of Customers from a business concern are:
- Quality items or services.
- Reasonable prices.
- Cash receipts for the items purchased.
- Guarantee or warranty fulfilment.
- Prompt and effective after-sales service for durable products.
The expectations of business associates/suppliers from a business concern are:
- Fair prices for supplies.
- Making regular and timely payments in accordance with credit terms.
- Reasonable terms of delivery and payment.
- Regular supply orders.
- Correct information on the company’s financial situation.
- Healthy and cooperative inter-business relationships.
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संबंधित प्रश्न
Which of the following are expectations of employees to the organisations?
The ______ expects the organisation to follow the laws of the country, pay taxes honestly etc.
______ is an expectation of employers.
To help the weaker sections of society by giving them preference in employment, to respect human rights including rights of women and children etc. are expectations of ______.
Which of the following are the expectations of competitive competitors?
Match the Column I and Column II:
| Column - I | Column - II | ||
| (a) | Employees | i | Regular orders for supply |
| (b) | Government | ii | Protection of trade union rights |
| (c) | Society | iii | Protection of environment from pollution |
| (d) | Suppliers | iv | Avoid corrupting public servants |
Mention any two expectations of suppliers from a business organisation.
State any two expectations of competitors from a business concern.
Give any five expectations of creditors from a business enterprise.
Explain the expectations of the Government from a business organisation.
