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प्रश्न
Discuss the expectations of customers and business associates.
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उत्तर
The expectations of Customers from a business concern are:
- Quality items or services.
- Reasonable prices.
- Cash receipts for the items purchased.
- Guarantee or warranty fulfilment.
- Prompt and effective after-sales service for durable products.
The expectations of business associates/suppliers from a business concern are:
- Fair prices for supplies.
- Making regular and timely payments in accordance with credit terms.
- Reasonable terms of delivery and payment.
- Regular supply orders.
- Correct information on the company’s financial situation.
- Healthy and cooperative inter-business relationships.
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संबंधित प्रश्न
______ expect the business organization to follow the laws and regulations of the country.
State any two expectations of the Government from a business concern.
State any two expectations of employers from a commercial organisation.
Which of the following are the two expectations of government from a business organisation?
Match the Column I and Column II:
| Column - I | Column - II | ||
| (a) | Employees | i | Regular orders for supply |
| (b) | Government | ii | Protection of trade union rights |
| (c) | Society | iii | Protection of environment from pollution |
| (d) | Suppliers | iv | Avoid corrupting public servants |
State any two expectations of the Associates from a business enterprise.
State any two expectations of competitors from a business concern.
Explain the expectations of internal stakeholders in a commercial organisation.
Explain the expectations of employers and employees as stakeholders in a commercial organisation.
Explain the expectations of the Government from a business organisation.
