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प्रश्न
Discuss the expectations of customers and business associates.
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उत्तर
The expectations of Customers from a business concern are:
- Quality items or services.
- Reasonable prices.
- Cash receipts for the items purchased.
- Guarantee or warranty fulfilment.
- Prompt and effective after-sales service for durable products.
The expectations of business associates/suppliers from a business concern are:
- Fair prices for supplies.
- Making regular and timely payments in accordance with credit terms.
- Reasonable terms of delivery and payment.
- Regular supply orders.
- Correct information on the company’s financial situation.
- Healthy and cooperative inter-business relationships.
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संबंधित प्रश्न
______ expect the business organization to follow the laws and regulations of the country.
Which of the following is not an expectation of competitive competitors?
The ______ expects the organisation to follow the laws of the country, pay taxes honestly etc.
To help the weaker sections of society by giving them preference in employment, to respect human rights including rights of women and children etc. are expectations of ______.
Match the Column I and Column II:
| Column - I | Column - II | ||
| (a) | Suppliers | i | Contribution of business to the local economy |
| (b) | Employees | ii | Provide capital |
| (C) | Shareholders | iii | Provide physical and mental efforts |
| (d) | General public | iv | i |
State any two expectations of the Associates from a business enterprise.
State any two expectations of shareholders from a business concern.
State any two expectations of the general public from a business organisation.
Give any five expectations of employees from a business enterprise.
Give any five expectations of creditors from a business enterprise.
