Topics
Introduction to Human Resource Management
- Human Resource Management
- Characteristics of Human Resource Management
- Importance of Human Resource Management
- Human Resources as a Competitive Advantage
- Functions of Human Resource Management
- Overview of Introduction to Human Resource Management
Job Analysis and Manpower Planning
- Job Analysis
- Relevance of Job Analysis
- Job Description or Position Description
- Job Specification or Man Specification or Employee Specification
- Job Enlargement
- Job Enrichment
- Manpower Planning
- Manpower Estimation
- Overview of Job Analysis and Manpower Planning
Staff Recruitment
- Recruitment
- Characteristics of Recruitment
- Sources of Recruitment: Internal Sources
- Sources of Recruitment: External Sources
- Differences Between Internal and External Sources of Recruitment
- E-recruitment
- Overview of Staff Recruitment
Staff Selection
- Meaning and Definition of Staff Selection
- Difference Between Selection and Recruitment
- Steps in Employee Selection Process
- Psychological Tests
- Interviews
- Types of Interviews
- Limitations of Interview
- Overview of Staff Selection
Staff Training
- Training
- Comparative Overview of Training, Education, and Development
- Importance of Training
- Types of Training
- Preparation of Training Programme
- Methods and Techniques of Training: On-the-Job Training
- Methods and Techniques of Training: Off-the-Job Training
- Types of Employee Training: Key Distinctions
- Hindrances to Training
- Benefits of Training to Employer and Employee
- Overview of Staff Training
Staff Morale
- Meaning and Definition of Staff Morale
- Characteristics of Staff Morale
- Morale Productivity Matrix
- Measurement of Morale
- Factors Influencing Morale
- Determinants of Morale
- Methods of Raising Morale
- Indicators of Low Morale or Disadvantages of Low Morale
- Passive Effects of High Morale or Advantages of High Morale
- Importance of Team Work
- Measures for Building Effective Teams
- Overview of Staff Morale
Staff Motivation
- Meaning and Definition of Staff Motivation
- Motivation Process
- Characteristics of Staff Motivation
- Difference Between Motivation and Morale
- Importance of Staff Motivation
- Factors Influencing Motivation
- Difference Between Financial/Monetary and Non-Financial/Non-Monetary Incentives
- Maslow's Theory of the Hierarchy of Human Needs
- Herzberg's Two Factor Theory
- Critical Appraisal of Herzberg's Theory
- Relationship Between Maslow and Herzberg Theories
- Overview of Staff Motivation
Staff Remuneration
- Meaning and Definition of Staff Remuneration
- Money Wages and Real Wages
- Methods of Wage Payment: Time-Rate System
- Methods of Wage Payment: Piece-Rate System
- Distinction between Time-Rate and Piece-Rate System
- Wage Records
- Various Staff Benefits
- Gratuity
- Types of Leave
- Overview of Staff Remuneration
Staff Leadership
- Meaning and Definition of Leadership
- Distinction Between Leadership and Management
- Importance of Leadership
- Leadership - Qualities of a Good Leader
- Leadership Styles
- Difference between Different Styles of Leadership
- Leaders: Born or Made?
- Leadership Continuum
- Situational Leadership
- The Managerial Grid
- Overview of Staff Leadership
Staff Appraisal
- Performance Appraisal
- Potential Appraisal
- Objectives of Performance Appraisal
- Importance of Performance Appraisal
- Method of Performance Appraisal
- Appraisal by Results
- Appraisal by Superior Staff
- The 360° Appraisal
- Overview of Staff Appraisal
Staff Promotion and Transfer
- Meaning and Definition of Promotion
- Benefits of Promotion
- Limitations of Promotion
- Open and Closed Policy of Promotion
- Dry Promotion and Upgrading
- Demotion
- Requirements of a Sound Promotion Policy
- Bases of Promotion
- Meaning and Definition of Staff Transfer
- Need and Purposes of Staff Transfer
- Types of Transfer
- Is Transfer a Punishment?
- Transfer Policy
- Overview of Staff Promotion and Transfer
Staff Separation
- Introduction of Staff Separation
- Means of Staff Separation
- Exit Interview
- Overview of Staff Separation
Emerging Trends in Human Resources
- Flexible Hours
- Permanent Part Time
- Work from Home
- Retainership
- Virtual Team
- Self-managing Teams (SMTs)
- Overview of Emerging Trends in Human Resources
Business Communication
- Communication
- Importance of Communication in Business
- Elements of the Communication Process
- Oral or Spoken Communication
- Written Communication
- Distinction between Oral Communication and Written Communication
- Gestural Communication
- Visual Communication
- Distinction Between Gestural and Visual Communication
- Internal Communication
- External Communication
- Distinction Between Internal and External Communication
- Formal Communication
- Informal Communication or Grapevine
- Distinction Between Formal and Informal Communications
- Horizontal Communication
- Vertical Communication
- Diagonal Communication
- Barriers to Communication
- Overcoming the Barriers to Communication
- Current Trends in Business Communication
- Overview of Business Communication
Business Correspondence
- Needs and Functions of Business Correspondence
- Elements and Components of Business Letters
- Essentials of a Good Business Letter
- Types of Letters
- Overview of Business Correspondence
Reports and Report Writing
- Meaning and Definition of a Report
- Characteristics of Reports
- Purposes or Functions of Reports
- Essentials of a Good Report
- Format of a Report
- Types of Reports
- Overview of Reports and Report Writing
Various Business Entities
- Sole Proprietorship
- Concept of Partnership
- Difference Between Partnership and Sole Proprietorship
- Private Limited Company
- Public Limited Company
- Difference Between Private Company and Public Company
- Overview of Various Business Entities
Sources of Business Finance
- Kinds of Shares> Equity Shares
- Kinds of Shares> Preference Shares
- Concept of Debentures
- Retained Profits
- Loans
- Public Deposits
- Trade Credit
- Accounting Treatment> Discounting the Bill of Exchange
- Global Depository Receipts (GDRs)
- Angel Investors
- Venture Capitalists
- Crowd Funding
- Peer-To-Peer Funding
- Factoring
- Overview of Sources of Business Finance
Globalisation
- Globalisation
- Nature of Globalisation
- Opportunities and Threats of Globalisation
- Transformation of Business by Globalisation
- Overview of Globalisation
E-Business
- Concept of E-business
- Comparative Study of E-Business
- Nature of E-Business
- Importance of E-Business
- Online Means of Conducting Business
- Overview of E-Business
Outsourcing
- Concept of Outsourcing
- Parties Involved in Outsourcing
- Concept of Outsourcing
- Business Process Outsourcing (BPO)
- Knowledge Process Outsourcing (KPO)
- Legal Process Outsourcing (LPO)
- Overview of Outsourcing
Business Regulators and Intermediaries
- Concept of Regulators and Intermediaries
- Reserve Bank of India (RBI)
- Securities and Exchange Board of India (SEBI)
- Insurance Regulatory and Development Authority of India (IRDAI)
- Pension Fund Regulatory and Development Authority (PFRDA)
- Food Safety and Standards Authority of India (FSSAI)
- Bureau of Indian Standards Authority (BISA) - Indian Standard Institute (ISI)
- Overview of Business Regulators and Intermediaries
CISCE: Class 12
Definition: Human Resource Management
- Human Resource Management may be defined "As that field of management which has to do with planning, organising and controlling the functions of procuring, developing, maintaining and utilising the labour force, such that the – (a) objectives for which the company is established are attained economically and effectively, (b) objectives of all levels of human resources are served to the highest possible degree, and (c) objectives of society are duly considered and served". - Michael J. Jucious.
- Human Resource Management is "The planning, organising, directing and controlling of the procurement, development, compensation, integration, maintenance and reproduction of human resources to the end that individual, organisational and societal objectives are accomplished". - Edwin B. Flippo.
- "Human Resource Management is the recruitment, selection, development, utilization, compensation and motivation of human resources of the organisation". - French Wendell.
- "Human Resource Management is a responsibility of all those who manage people as well as being a description of the work of those who are employed as specialists. It is that part of management which is concerned with people at work and with their relationships within an enterprise". - Scott
CBSE: Class 10
Key Points: Concept of human Resource Management
- Human resources refer to the knowledge, skills, abilities, talents, and attitudes of people working in an organisation.
- Human Resource Management deals with managing people and their relationships within the organisation.
- Human resources are considered the most important asset and source of strength for achieving organisational goals.
- HRM treats employees as assets and focuses on developing commitment, performance, and adaptability to change.
- HRM includes activities such as staffing, development, maintenance, and effective utilisation of the workforce.
CISCE: Class 12
Key Points: Characteristics of Human Resource Management
- Human Resource Management is people-oriented and focuses on managing employees as individuals and groups.
- It is a comprehensive function that covers all levels of employees in an organisation.
- HRM is a staff function that advises and supports line managers in managing people.
- It is a pervasive function, present in all organisations and at all levels of management.
- Human Resource Management is a continuous process that requires constant attention.
- HRM is development-oriented, aiming to improve employees’ skills, performance, and satisfaction.
- It is both a science and an art, as it uses principles as well as human judgment in dealing with people.
CISCE: Class 12
Definition: Management
According to Lawrence Appley, “Management is the development of people, not the direction of things".
CISCE: Class 12
Key Points: Importance of HRM
- Human Resource Management helps organisations achieve their goals through the effective use of human resources.
- It improves employees’ skills, motivation, and overall work performance.
- Human Resource Management promotes better work-life and healthy relationships at the workplace.
- It contributes to social and national development by creating employment and improving productivity.
- Human Resource Management acts as a central function that influences all departments in an organisation.
CISCE: Class 12
Key Points: Human Resources as a Competitive Advantage
- Globalisation has increased competition among firms at the national and international levels.
- Human resources can be developed into a competitive advantage through better skills, knowledge, and motivation.
- Employees are the most valuable assets because they make physical and financial resources productive.
- HR professionals play a key role in acquiring, developing, and retaining talented employees.
- Human Resource Management strengthens human capital and helps organisations face future challenges.
