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Commerce (English Medium) Class 12 - CBSE Question Bank Solutions for Business Studies

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Business Studies
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Name the component of product mix that helps the consumer to exercise the right to information.

[2.4] Consumer Protection
Chapter: [2.4] Consumer Protection
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Enumerate the various Acts passed by the Government of India which help in protection of consumers’ interests.

[2.4] Consumer Protection
Chapter: [2.4] Consumer Protection
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Who can file a complaint in a consumer court?

[2.4] Consumer Protection
Chapter: [2.4] Consumer Protection
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FSSAI (Food Safety and Standards Authority of India) has made a proposal for hotels and other food outlets to declare the kind of oil/fat used in cooking each of the food items on their menus. Name and explain the Consumer Right being reinforced by this proposal.

[2.4] Consumer Protection
Chapter: [2.4] Consumer Protection
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Answer the following question.
You are the finance manager of a newly established company. The Directors have asked you to determine the amount of fixed capital requirements for the company. Explain any five factors that you will consider while determining the fixed capital requirement for the company.

[2.1] Financial Management
Chapter: [2.1] Financial Management
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Answer the following question.
Varsha Jain after completing her fashion designing course form the Indian Institute of Fashion Technology planned to enter into designer clothing venture. She had to address issues like her target customers, the channel of distribution to be used, pricing policy, etc. identify the type of plan that Varsha Jain needs to develop to provide direction and scope to her organization in the long run.

[1.4] Planning
Chapter: [1.4] Planning
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Plan which is firstly discussed in business plan is mostly:

[1.4] Planning
Chapter: [1.4] Planning
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"No Smoking in the factory." comes under ____________.

[1.4] Planning
Chapter: [1.4] Planning
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Main purpose of Rule is ____________.

[1.4] Planning
Chapter: [1.4] Planning
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What to do and how to do is concerned with ____________.

[1.4] Planning
Chapter: [1.4] Planning
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Selection of employees is ____________ of the business.

[1.4] Planning
Chapter: [1.4] Planning
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A fine or penalty can be charged only on the violation of ____________.

[1.4] Planning
Chapter: [1.4] Planning
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The training, lectures and seminars are ____________.

[1.4] Planning
Chapter: [1.4] Planning
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Development of a new product is a ___________.

[1.4] Planning
Chapter: [1.4] Planning
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Mr. Pawan Kumar, the CEO of an E-Commerce start up, which was facing the problem of huge employee turnover, decided to hold a meeting with the managers to discuss the issue. While addressing the managers in the meeting, he advised them to take certain measures which focus on psychological, social and emotional factors, in order to motivate employees. Explain any two such measures discussed by him, when he suggested that job should be made interesting so that the job itself becomes a source of motivation, employees should be congratulated for good performance, also, stability regarding future income and work should be provided to employees, in order to develop a positive attitude among the subordinates.

[1.6] Staffing
Chapter: [1.6] Staffing
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List any three factors affecting the Working Capital requirement of a company.

[2.1] Financial Management
Chapter: [2.1] Financial Management
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In an interview with a leading news channel, Mr Rakesh Kwatra, CEO of ‘Get My Job” has suggested that the Companies which want more and more people to apply for jobs in their organisation should make the process of applying for jobs easier and candidate friendly. It is for this reason, he said, that most progressive companies today have a short application process. He also said that the application form filled by the candidate is very important as it is the information supplied in the application forms, which helps the manager in eliminating unqualified or unfit job seekers. The company can create a mechanism that attempts to measure certain characteristics of individuals like aptitude, manual dexterity, and intelligence to personality. The candidate may then be called for an in-depth conversation to evaluate their suitability for the job.

  1. Name the process and steps in the process of identifying and choosing the best person out of a number of prospective candidates for a job discussed above.
  2. Also explain the next three steps in the process which can be subsequently performed by the company.
[1.6] Staffing
Chapter: [1.6] Staffing
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The Human Resource Department of 'Oberoi's Airlines Pvt. Ltd.' has recently selected 11 pilots. The new pilots have to handle sophisticated equipment. For this, the Human Resource Manager wants to design an off-the-job training program that will help them to improve their performance on their jobs.

Identify and explain the method of training that can be used by the company in the given situation.

[1.6] Staffing
Chapter: [1.6] Staffing
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Explain 'Vestibule Training'' as a method of training.

[1.6] Staffing
Chapter: [1.6] Staffing
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State any three factors that determine the requirement of fixed capital of a company.

[2.1] Financial Management
Chapter: [2.1] Financial Management
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