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Business Studies Set 1 2014-2015 ISC (Commerce) Class 12 Question Paper Solution

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Business Studies [Set 1]
Marks: 100 CISCE
ISC (Commerce)
ISC (Arts)
ISC (Science)

Academic Year: 2014-2015
Date: मार्च 2015
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  • Attempt all questions from part I
  • Attempt any five questions from part II

Part-I
[30]1
[2]1.i

“Recruitment is a two-way process.” Explain.

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Chapter:
[2]1.ii

What is meant by the halo effect in interviewing?

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Chapter:
[2]1.iii

Answer briefly the following questions:

State any two differences between training and development.

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Chapter: [5] Staff Training
[2]1.iv

State two conditions where the piece-rate system is most suitable.

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Chapter:
[2]1.v

Define motivation.

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Chapter: [7] Staff Motivation
[2]1.vi

Give any two advantages of the Laissez-Faire style of leadership.

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Chapter: [9] Staff Leadership
[2]1.vii

What is meant by dry promotion?

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Chapter: [11] Staff Promotion and Transfer
[2]1.viii

Explain the significance of remedial transfer.

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Chapter: [11] Staff Promotion and Transfer
[2]1.ix

Why is layoff considered to be a softer version of retrenchment?

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Chapter:
[2]1.x

Explain the two types of vertical communication.

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Chapter:
[2]1.xi

Mention two limitations of oral communication.

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Chapter:
[2]1.xii

Answer the following question:

State any two pre-requisites for passing a special resolution in a meeting.

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Chapter:
[2]1.xiii

Differentiate between a statutory report and a non-statutory report.

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Chapter:
[2]1.xiv

Answer the following question:

State one advantage and one disadvantage of using a window envelope.

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Chapter:
[2]1.xv
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[1]1.xv.1

Expand the following:

LAN

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Chapter: [20] E-Business
[1]1.xv.2

Expand the following:

WWW

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Chapter: [20] E-Business
Part — II
[14]2
[6]2.i

State and explain any three steps involved in the selection procedure.

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Chapter:
[8]2.ii

Differentiate between the wage incentive plans given by Halsey and Rowan. 

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Chapter:
[14]3
[6]3.i

Define training.

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Give any four benefits that an employee can get from training.

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Chapter:
[8]3.ii

With the help of a diagram, explain the hierarchy of needs as given by Maslow.

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Chapter:
[14]4
[6]4.i

State any two advantages and any two disadvantages of merit based promotion.

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Chapter: [11] Staff Promotion and Transfer

State any two disadvantages of merit-based promotion.

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Chapter: [11] Staff Promotion and Transfer
[8]4.ii

Give one definition of performance appraisal.

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Briefly explain the pros of staff appraisal of subordinates by their superiors.

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Chapter: [10] Staff Appraisal

Briefly explain the cons of staff appraisal of subordinates by their superiors.

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Chapter:
[14]5
[6]5.i

State any four elements involved in the communication process.

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Chapter: [14] Business Communication
[8]5.ii
[4]5.ii.1

Answer the following question:

What is a Dictaphone?

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Chapter: [20] E-Business
[4]5.ii.2

Write a short note on :

Email

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Chapter:
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[14]6
[6]6.i

Name and explain any three staff locating systems that can be used in a modem organization. 

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Chapter:
[8]6.ii

Briefly discuss any three advantages of face-to-face communication.

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Chapter: [14] Business Communication

Briefly discuss any three disadvantages of face-to-face communication.

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Chapter:
[14]7
[6]7.i

What are the advantages of having a centralized mailing department in an organization? 

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Chapter:
[8]7.ii
[2]7.ii.1

With reference to board meetings of a company, answer the following :

What should be the frequency of these meetings?

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Chapter:
[2]7.ii.2

With reference to board meetings of a company, answer the following :

What all have the power to convene these meetings?

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Chapter: [22] Business Regulators and Intermediaries
[2]7.ii.3

With reference to board meetings of a company, answer the following :

What are the rules governing the serving of notice of these meetings?

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Chapter:
[2]7.ii.4

With reference to board meetings of a company, answer the following :

What course of action should be taken if a quorum is not present for these meetings?

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Chapter:
[14]8
[6]8.i
[2]8.i.1

With reference to visual communication, explain the following: 

Pie diagram

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[2]8.i.2

With reference to visual communication, explain the following: 

Bar graph

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[2]8.i.3

With reference to visual communication, explain the following: 

Histogram

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Chapter:
[8]8.ii

Draft an application in response to an advertisement for the post of a Physics teacher for teaching classes XI and XII. An appropriate Bio-data of the applicant should be prepared and enclosed with the application.

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Chapter:

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