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प्रश्न
What is the rationale behind the enactment of Consumer Protection Act 1986?
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उत्तर
The rationale behind the enactment of the Consumer Protection Act of 1986 is to protect the consumer against unethical and unfair trade practices. Also, it recognises the consumer’s right to be informed, right to choose, right to seek redressal and right to represent himself/herself in consumer courts.
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संबंधित प्रश्न
Explain any three factors which gave birth to the 'Consumer Movement' in India.
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
What factors gave birth to the consumer movement in India? Trace its evolution.
Critically examine the progress of consumer movement in India.
Match the following:
| (i) Availing details in ingredients of a product | (a) Right to safety. |
| (ii) Agmark | (b) Dealing with consumer cases. |
| (iii) Accident due to faulty engine in a scooter | (c) Certification of edible oil and cereals. |
| (iv) District Consumer Court | (d) Agency that develops standards for goods and services. |
| (v) Consumers International | (e) Right to Information. |
| (vi) Bureau of Indian Standards | (f) Global-level institution of consumer welfare organisations. |
Say true or false:
COPRA applies only to goods.
Say true or false:
It is worthwhile to move to consumer courts only if the damages incurred are of high value.
Say true or false:
The consumer redressal process is very simple and quick.
Answer the following question.
How can consumers use their 'Right to Seek Redressal'? Explain with example.
Describe the importance of the 'Right to Information (RTI)' for consumers.
