Question

What are the responsibilities of consumers?

Answer 1

• The consumer must pay the price of the goods according to the terms and conditions of the sale contract.
• The duty of the consumer to apply to the seller for the delivery of goods. Otherwise, goods will not be delivered
• He is responsible to take delivery of goods on the due date and time.
• The consumer has to bear any loss which may arise to the seller when the consumer refuses to take delivery or delays in taking delivery in time.
• The consumer is bound to pay any interest or special damages caused to the seller in case if there is a delay in the payment.
• The consumer must ask and collect the invoice, cash receipt, delivery note, guarantee card.
• The consumer has to follow and observe strictly the instruction and precautions while using the products.
• He has to follow the prescriptions and directions of Doctors and other professionals.
• He has a responsibility to tell the seller of his requirements and expectations from the product.
• He must file a complaint with the seller concerned about defects or shortcomings noticed in their products and services.
• The consumer should never compromise on the quality of goods. He must watch for ISO, Agmark, FPO, the standard quality certification marks on the label.